Job Description
Credit Controller required full time near Portishead
Your new companyPortbury based business looking to grow from £7m to £10m this yearYour new roleWe’re looking for a proactive and commercially minded Credit Controller to join this Portbury team and take ownership of our B2B credit control function.This is a hands‑on role where relationship‑building, attention to detail, and confident communication are essential.Key Responsibilities
* Credit management: Manage the full credit control cycle for a diverse B2B customer base, ensuring timely payment and healthy cashflow.
* Debt recovery: Proactively chase outstanding invoices via phone, email, and statements, escalating where appropriate.
* Account reconciliation: Regularly reconcile customer accounts, investigate discrepancies, and resolve queries quickly.
* Customer relationships: Build strong, professional relationships with customers, balancing firmness with excellent service.
* Credit checks: Conduct credit assessments for new and existing customers and recommend credit limits.
* Reporting: Produce weekly aged debt reports, highlight risks, and support management with cashflow forecasting.
* Process improvement: Identify opportunities to streamline invoicing, collections, and customer communication.
What you'll need to succeed
* Proven experience in B2B credit control, ideally within FMCG, wholesale, or a fast‑paced operational environment.
* Strong understanding of sales ledger processes and credit control best practice.
* Confident communicator with the ability to handle difficult conversations professionally.
* High level of accuracy, organisation, and resilience.
* Experience using accounting software (you must have xero experience)
* Ability to work independently and prioritise a busy workload.
What you'll get in return
* Competitive salary
* Supportive, friendly team environment
* Opportunity to shape and strengthen the credit control function
* On‑site parking and accessible Portbury location
* 20 days holiday+bank holiday
* 20% discount on produce and Christmas Hamper
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.INDHAF # 4778240