Job Title: Senior Front of House Receptionist / Administrator – Private Fertility ClinicLocation: Borehamwood, HertfordshireSalary: £24,000 – £27,000 (dependent on healthcare experience)Start Date: ASAPContract Type: PermanentHours: Monday to Friday, 8:30am–5:30pm or 9:00am–5:30pm (rota-based) Some Saturday/Sunday mornings required – time off in lieu providedBenefits:Free on-site parking23 days’ holiday (plus bank holidays)Salary review and increase after probation (based on performance)Supportive and welcoming working environmentAbout the Role: We are looking for an experienced and personable Senior Medical Receptionist / Administrator to join a prestigious private fertility clinic in Borehamwood. Working closely with the Reception Manager, you will be the first point of contact for patients, ensuring a professional, caring, and efficient experience from their initial consultation through to the completion of their treatment journey. This is a busy and rewarding role, requiring a proactive and organised individual with excellent interpersonal skills and a genuine passion for patient care.Key Responsibilities:Welcoming patients and visitors in person, via phone, and emailBooking and managing appointments and clinic schedulesPatient registration and managing confidential recordsHandling enquiries with warmth, empathy, and professionalismProcessing payments and entering data into accounts/healthcare packagesSupporting the administrative needs of the clinic and managementEnsuring each patient receives exceptional service throughout their journeyRequirements:Previous experience as a Senior Medical Receptionist or Administrator, ideally in private healthcare or a GP surgeryFamiliarity with healthcare or accounting software systemsFinancial acumen or experience managing payments/accountsStrong IT and administrative skills, with attention to detailHighly articulate, organised, and compassionateMust be eligible to work in the UKA car driver is preferred due to the clinic’s locationIf you are a dedicated and energetic receptionist or administrator looking to join a supportive and state-of-the-art medical environment, we would love to hear from you. Apply today with your CV!