Brokerage Officer
Wiltshire
Hybrid – 3 days onsite / 2 days remote
Ongoing Contract
£27.00 per hour PAYE
£33.77 per hour Umbrella
The Brokerage Officer is responsible for the efficient and effective sourcing of required services to meet the outcomes for the customer, as identified by social care colleagues in collaboration with the customer themselves. The post delivers best value for the council, working as part of a team and supporting colleagues.
The Brokerage Officer will have a strong understanding of the council’s sourcing requirements and play a key role in supporting the delivery for value for money services and maximising the use of the resources. The role will work closely with operational teams, commissioners, other colleagues and providers, making decisions to ensure that the care identified is appropriately sourced, follow agreed processes and meet timescales, and deliver best value for money.
The role requires a degree of innovation, robustness and willingness to challenge in order to ensure that the benefits of effective procurement and a centralised brokerage function are maximised;
enabling sound decision making by commissioning officers, leads and senior management.
Work will be time pressured, requiring the brokerage officer to manage their time and prioritise work effectively and be responsive to the changing demands of the role.
Organisational support job family overview:
* Delivery of services to support the Council and its partners in longer term; corporate compliance, contracting, planning, performance, policy and strategy.
* Focus on the business and service infrastructure of the Council and its partners to ensure effective management and proper compliance
* Advice and services rendered will generally be accepted as authoritative and recommended practice
* Specialist area and/or management knowledge
* Understanding area concepts and plans
* Defining implications of external influences and trends
* Shaping of Council responses including service plans/strategies & policies
* Definition & management of strategic planning processes
* Monitoring and reporting of performance
The overall responsibilities of the service are:
* Responsible for the sourcing options for individuals based on assessed eligible needs, this will include packages of care and placements for vulnerable adults and children.
* To work as part of the wider commissioning directorate and works closely with strategic commissioning so that market knowledge and sourcing data is used effectively to inform strategic decisions.
* To work closely with social care operational teams on a daily basis to ensure that the sourcing of care options is efficient, timely, follows robust processes, and is person centred.
* Ensuring effective utilisation of existing contracts and providers to deliver best value to the authority. The team will run mini competitions, operate dynamic purchasing systems and use block and framework contracts in accordance with council, national and EU procurement regulations in force at the time.
Specific qualifications, knowledge, and skills required for this role:
Essential
* Educated to NVQ level 4 in a relevant profession or equivalent experience of working in a relevant field (e.g., brokerage, procurement, buying, social care provision, customer focused environment)
* Experience of working within a high-pressure environment with a requirement to prioritise and co-ordinate workloads, and work on own initiative.
* Experience of working in an environment with a requirement to apply policies and processes to decision making and maintain data in line with requirements.
* Excellent team-working skills with proven ability of working effectively in teams and developing partnerships.
* Ability to understand key data and information to use to inform negotiations and commercial awareness to understand impact of negotiations.
* Proven communication skills and ability to build effective relationships with colleagues, partners and/or providers, tailoring the information to the audience.
* Ability to manage challenging interactions calmly and collaboratively.
* Ability to identify opportunities within own area of work to develop the service.
* A ‘can do’ attitude to work, with a continuous improvement attitude and a desire to improve public services.
If this role is of interest and you meet the above criteria, then please apply immediately