Lettings Negotiator – Trowbridge Company Overview We’re working with a leading independent estate and lettings agency in Trowbridge, known for delivering exceptional customer service and expert property advice. They pride themselves on their close-knit team environment, long-term client relationships, and professional approach to lettings & property management. Role Overview This is an exciting opportunity for a motivated and personable Lettings Negotiator to join the lettings team. You’ll play a key role in matching tenants to properties, supporting landlords, and ensuring the smooth progression of lettings from enquiry to tenancy. Ideal for someone with strong communication skills, a passion for property, and a drive to succeed in a fast-paced environment. Key Duties Register and qualify new tenants, understanding their needs and preferences Arrange and conduct property viewings professionally and courteously Liaise between landlords and tenants to agree tenancy terms and secure lets Provide regular feedback to landlords on viewings and marketing progress Prepare tenancy agreements and ensure all paperwork and checks comply with regulations Keep property listings up to date and support marketing across portals and social media Build and maintain strong relationships with landlords, tenants, and local businesses Support the wider lettings team with day-to-day office duties as required Key Skills & Experience Previous experience as a Lettings Negotiator preferred Strong sales, negotiation, and customer service skills Excellent communication, presentation, and interpersonal abilities Good knowledge of the local property market, or willingness to learn Ability to work under pressure and meet deadlines Proficient in Microsoft Office Strong attention to detail and organisational skills Able to work independently and as part of a small, supportive team Full UK driving licence and own transport Package Competitive basic salary plus uncapped commission Car allowance Pension scheme and performance bonuses Training opportunities, including ARLA Propertymark qualification support Supportive team environment with regular incentives and recognition £23,000 – £27,000 depending on experience commision Monday–Friday 9am–6pm, Saturdays with a day off in lieu