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Overview
Are your CRM skills a cut above the rest? Can you support teams to get the best from HubSpot, optimise workflow automation, and ensure data accuracy?
We are looking for a skilled CRM Specialist to become the go-to expert for our HubSpot CRM platform within the Doordrop Media team in Marlow. This is a hands-on, strategic role where you will manage and optimise our CRM to improve sales performance, customer retention, and marketing effectiveness.
What You’ll Do
* Act as the primary HubSpot administrator, managing access, system health, integrations, and configurations, and keep up to date with new HubSpot features and recommend improvements to maximise platform value.
* Maintain data accuracy and governance, including imports, deduplication, cleaning, and property management.
* Design, build, and optimise workflows, automations, and chat sequences to streamline customer journeys across Marketing, Sales, and Service.
* Create and maintain reports and dashboards, providing insights that improve sales, marketing, and service performance.
* Train, support, and coach teams on best practices, ensuring adoption of HubSpot across the business.
* Collaborate with internal teams and external partners to deliver new developments and customisations.
Benefits
* Annual leave enhanced with long service.
* Access to our prestige benefits and rewards portal.
* Long service rewards: both financial and leave based.
* Health cash plan.
* Life assurance scheme.
* Critical Illness cover
* Career development opportunities.
* Access to a well-established Employee Assistance Programme provider.
* And other excellent benefits you'd expect from a market leader.
Requirements
What We’re Looking For
* Strong understanding of CRM principles and best practices
* Proven experience with HubSpot (Marketing, Sales, Service, or Operations Hub) as a HubSpot CRM Specialist or in a similar CRM-focused role
* Skilled in data management, workflow automation, and CRM optimisation
* Experience building reports and analysing data to drive business decisions
* Strong problem-solving, attention to detail, and project management skills
* Excellent communicator, able to train and support colleagues at all levels
* Adaptable and comfortable managing multiple priorities in a fast-paced environment
Required Qualifications Or Experience
* Bachelors degree in Marketing, Business Administration, or related field
* HubSpot certifications (preferred)
Bring your expertise to this CRM Specialist role and shape smarter, sharper processes; apply today!
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