Job Description
About the Company
We are recruiting a Technical Manager to lead the Quality Assurance function for a growing international business, that manufactures innovative products for homes and gardens.
About the Role
Reporting directly to the Operations Director, this is a pivotal role responsible for ensuring total product integrity, legal compliance, ethical standards, and sustainability performance across all product categories. You will work closely with senior leadership, the Far East sourcing team, and key internal stakeholders to deliver robust quality systems and continuous improvement across the supply chain.
Responsibilities
Quality & Product Assurance
* Lead and oversee quality assurance across all business operations and product categories
* Drive APQP (Advanced Product Quality Planning) within the product development lifecycle
* Implement, manage, and audit Supplier Quality Assurance Systems (SQAS)
* Conduct detailed technical reviews including range reviews, supplier assessments, and risk assessments
* Liaise with approved test laboratories to resolve compliance and technical issues
* Plan and coordinate DUPRO (During Production Inspections) and FRI (Final Random Inspections)
* Ensure full product traceability and documentation integrity in line with regulatory requirements
Regulatory Compliance & Sustainability
* Act as the technical and legal compliance lead for the business and key customer accounts
* Monitor and interpret upcoming UK and EU legislation, assessing impact and advising the business
* Ensure compliance with environmental and trade regulations, including:
* Extended Producer Responsibility (EPR)
* UK Timber Regulations (UKTR) & EU Deforestation Regulation (EUDR)
* Plastic Packaging Tax, Packaging Waste & PRN submissions
* WEEE and Battery Waste submissions
* Lead and develop sustainability initiatives aligned with Planet Mark and Ecologi commitments
* Act as the main contact for regulatory bodies, certification schemes, and industry organisations
Stakeholder & Cross-Functional Support
* Provide technical input to Marketing for sourcing, NPD, and artwork approval
* Support the New Product Development (NPD) process across all product categories
* Oversee ethical compliance using platforms such as Amfori and SEDEX
* Work with Customer Services on complaint investigations, root cause analysis, and corrective actions
* Advise senior leadership and operational teams on regulatory and compliance obligations
Qualifications
* Proven experience in a Technical / Quality Management role
* Strong knowledge of product compliance, QA systems, and supplier management
* Confident working with international suppliers and factory inspections
* Solid understanding of UK/EU legislation and sustainability frameworks
* Commercially aware, detail-driven, and comfortable operating at senior stakeholder level
Required Skills
* Influential technical leadership role with international exposure
* Strong mix of quality, compliance, sustainability, and NPD
* Direct access to senior leadership and business strategy
* Opportunity to shape and evolve technical systems across a growing business
This is a Monday – Friday role 9-5.30 site based with regular visits to Kings Lynn + 1–2 trips to China per year.
For further information please contact Luan Harrison at MorePeople on 01780 480530 or e mail luan@morepeople.co.uk.