The Senior Sales Manager will oversee and drive sales strategies within the financial services industry, with a focus on customer service excellence. This permanent role is based in Manchester and requires a results-driven individual to lead sales operations effectively. Client Details Are you a confident, fast-paced Sales Leader who thrives in a results-driven contact centre environment? This is a newly created senior leadership role within a growing, people-focused and highly regulated business - a company known for its excellent culture, collaborative environment, and commitment to doing things the right way. We're looking for someone with telesales, contact centre and B2C experience, who has proven success managing managers and driving high-performing teams through data, coaching, and accountability. Description Reporting directly to the Head of Sales, you'll play a pivotal role in shaping and delivering the company's ambitious growth plans. You'll lead a group of five managers (four team managers and one admin manager), responsible for around 70 people in total. Two of your managers are experienced; two are newly promoted - so your ability to develop and empower others will be key. This is a hands-on, senior sales leadership position where you'll: Drive performance across telesales and warranty teams through strong KPI management Identify performance gaps quickly and act decisively to resolve them L...