Corporate Debt Officer - Local Authority (Hybrid Working)
A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts.
The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement.
Key Responsibilities of the Corporate Debt Officer:
Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt
Ensure compliance with all relevant legislation and internal policies
Liaise with internal departments, external stakeholders, and customers in a professional manner
Support the delivery of the organisation's values through effective communication and service
Participate in customer contact activity, including telephone handling and occasional court-related duties where required.
Working Arrangements
Hybrid working model (office-based and remote working)
Fridays working from home
Initial training delivered in the office (Monday-Thursday) with a blended approach thereafter
Increased home working available following successful skills assessment
Working hours: 9:00am - 5:00pm (core availability required.
Training & Development for the Corporate Debt Officer role:
Structured onboarding with buddy support from experienced colleagues
Combination of office-based and remote training delivery
Clear target setting at 12 and 20 weeks
Manager-led support throughout probation and training period
6-month probationary period.
Additional Information
All equipment provided (laptop, second screen, headset, keyboard, mouse etc.)
Part of a customer service ring group handling inbound queries
Internal team communication tools used for operational updates
Occasional court attendance duties with support provided
Limited on-site parking available, with additional free parking nearby.
Benefits
22 days annual leave plus bank holidays
Additional wellbeing day (birthday leave)
Eye care vouchers
Employee Assistance Programme
Staff discount scheme
Flexi-time available post-probation (subject to performance and targets)
Support for medical appointments where required.
About the Opportunity
This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function.
If you are interested in this position, please apply online and a member of the team will give you a call or call Rebecca in the London office on (phone number removed).
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website