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Early careers co-ordinator (retail & support centre)

Redditch
TN United Kingdom
Retail
€60,000 - €80,000 a year
Posted: 20 May
Offer description

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Early Careers Co-ordinator (Retail & Support Centre), Redditch

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Client:

Halfords


Location:

Redditch, United Kingdom


Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

76c84e2e509a


Job Views:

3


Posted:

17.05.2025


Expiry Date:

01.07.2025

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Job Description:

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

Due to the success of our evolving early careers proposition, we're expanding the team and introducing an exciting new role for an Early Careers Co-ordinator to support our Retail and Support Centre teams. Reporting directly to the Group Early Careers Manager, you’ll play a key role in shaping the future of talent across both our Support Centre and Retail functions by supporting the development and delivery of a wide range of early careers initiatives. This is a fast-paced, hands-on role—ideal for someone who thrives on variety, embraces change, and enjoys staying agile as priorities shift.

If you’re passionate about building strong relationships—whether with external training providers or internal stakeholders—and confident presenting to a wide range of audiences, this role could be a great fit. You'll be a key advocate for our early careers offering, helping to raise its profile across the business and play a vital role in attracting and developing the next generation of talent.

This role will be 35 hours per week over a 5-day working week (full-time contracts are 37.5 hours per week) with a pro-rata salary of £28,000. This role allows for flexible working hours around business needs.

Key responsibilities

Act as the main point of contact for Early Careers enquiries across Support Centre, Logistics, and Retail.

Manage the enrolment and onboarding process for new apprentices across the group.

Support and monitor a caseload of Early Careers colleagues, resolving issues and ensuring successful programme completion and End Point Assessments.

Co-ordinate the Support Centre work experience programme.

Build strong relationships with training providers and colleges to ensure high service standards.

Work collaboratively with internal stakeholders, providing regular updates and reports.

Promote Early Careers through engaging presentations, internal communications, and event planning.

Plan and deliver key events, including National Apprenticeship Week, Learning at Work Week, and the Apprentice Celebration.

Create compelling business cases for new Early Careers initiatives..

Stay up to date with industry best practices and share insights to support continuous improvement.

Ensure compliance with contracts, legal agreements, and internal processes.

Use the Digital Apprenticeship Service (DAS) system effectively.

Act as a brand ambassador for Halfords, promoting all Early Careers and development opportunities.

About you

You’re passionate about people, with experience or transferable knowledge of Apprenticeships, Early Careers, or work experience and graduate programmes.

A confident communicator and presenter, able to engage effectively with colleagues and stakeholders at all levels.

Highly organised with excellent administrative skills and a keen eye for detail, balancing multiple priorities with ease.

Tech-savvy and proficient in Microsoft Office, including Teams, Excel, Word, and PowerPoint.

Adaptable and self-motivated, thriving in fast-paced environments and working well both independently and as part of a team.

A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.

Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.

We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.

You will have access to a wealth of employee discounts across the Halfords suite of products and services.

Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days per week on-site at our Support Centre in Redditch Worcestershire.

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