At HR Wallingford, we design smart, resilient solutions across the natural and built environments to help everyone live and work more sustainably with water. By harnessing research, data insights and the power of our collective expertise, we help the world to better understand the changing influence and impact of water.
Overview
We have an opportunity for an IT System Administrator to join our IS Services team. Your primary focus will be providing effective solutions to escalated technical issues and providing a high level of technical expertise to the IT team and across the business. The role will include providing administration and support for existing solutions and ensuring effective working across the full range of services provided to the business.
Responsibilities
* Respond to IT support requests via in person conversations, telephone or electronic communication from staff using our existing Service Desk solution.
* Provide administration and support for existing IT solutions and ensure effective operation across the full range of services.
* Collaborate as part of a small team in a dynamic technical environment and gain exposure to a varied array of technology.
Qualifications
* Bachelor’s degree (in technology or computer science preferable), or IT centric or vendor qualifications or demonstrable experience & understanding across extended years.
* Significant technical experience in an IT role for:
o Microsoft based applications & solutions based on-premises or Office365.
o Desktop and Server hardware deployment and management.
o Networking TCP/IP, Switches, routers, Wireless Networks.
o Security Technologies (Firewalls, VPN, Proxy, Content Filtering / IPS/ IDS).
o Virtualisation centred on Hyper-V.
o Unstructured file system based on ISCSI storage area networks
* Experience in using IT ServiceDesk ticket management workflow
* Oversight & awareness of a Linux and/or HPC environments
* Understanding and application of ITIL
* Experience with direct management and team leadership for at least two years.
Further information
* Salary: from £35,000 - £40,000 plus benefits, depending on experience
* The closing date for applications is 6th March 2026.
How to apply
If you are excited about this role but unsure whether you’re the right fit, we encourage you to apply. We’re also happy to answer any questions by emailing careers@hrwallingford.com
Interested? Please apply providing your CV with covering letter.
Privacy and equal opportunity
Our privacy notice for job applicants, available from our website, explains how we collect and process the personal data you may provide us when you apply for a job with us through our websites, or by any other means. This notice also explains how we’ll store and handle that data and keep it.
HR Wallingford are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.
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