Estate Manager
š West London š
Commercial & Retail Mixed-Use
Are you an experienced and hands-on Estate Manager looking for your next challenge? Weāre recruiting for a proactive professional to manage the day-to-day operations of a dynamic 24/7 mixed-use estate. This role requires a leader who thrives on variety and brings a practical, solutions-focused approach to estate management.
From soft services and PPMs to ESG initiatives and service charge budgets, youāll be at the heart of ensuring the estate runs safely, efficiently, and sustainably
Youāll lead:
š¹ Weekly operational meetings on maintenance & services
š¹ Monthly SLA & KPI reviews
š¹ Quarterly strategic meetings with key stakeholders
š¹ Procurement, contractor management, and tender processes
š¹ Collaboration with the residential operations team to drive estate-wide excellence
Key Responsibilities
* Oversee operational delivery across a high-profile, 24/7 mixed-use estate
* Coordinate soft services and ensure efficient planned preventative maintenance (PPM)
* Monitor and manage supplier SLAs and KPIs on a monthly basis
* Lead procurement and tendering for new contracts and services
* Manage contractor relationships and performance
* Maintain and forecast the estateās service charge budget
* Support ESG initiatives in line with the estateās sustainability goals
* Collaborate across residential and commercial functions to ensure seamless estate performance
* Ensure full compliance with health & safety regulations (NEBOSH/IOSH essential)
Required Qualifications, Skills & Experience
* Proven experience managing a complex, high-profile estate
* Excellent customer service & client relationship-building skills
* Strong understanding of estate and facilities operations
* NEBOSH (desirable) or IOSH qualified (required)
* Strong leadership and people management capabilities
* Commercially minded with solid financial acumen
* Confident managing service charge budgets & planned projects
* Solutions-focused, accountable, and calm under pressure
* Strong communicator at senior stakeholder level
Hours: 40 hours per week, operational support across a 24/7 estate
Salary: Ranging from £55,000 - £60,000
Interested? Submit your CV to sally.ridgway@foundationrecruitment.com