What you’ll be doing
1. Develop and maintain a clear product vision and roadmap for specific Network OSS transformation that meets the need of stakeholders designing, planning, integrating, maintaining and operating plan & build processes across multiple platforms.
2. Work closely with cross-functional teams, including engineering, operations, and business stakeholders, to gather requirements and ensure alignment with business goals.
3. Oversee the end-to-end delivery of Network OSS transformation and delivery projects from planning, design to implementation & testing as well as embedding technology solutions within stakeholder processes through effective user adoption.
4. Participates in the end-to-end product development lifecycle including requirement gathering, specification writing and prioritisation.
5. Ensure that products meet the highest standards of quality, reliability, and scalability.
6. Drive data-driven decision-making across the product lifecycle, from initial research to post-launch analysis.
7. Monitor product performance and stakeholder feedback post-launch, and iterate on the product to improve its effectiveness.
8. Collaborate with teams to create KPI dashboards, reports, and insights that help monitor product performance and inform decision-making.
9. Identify and mitigate risks associated with network transformation projects, ensuring minimal disruption to existing services and remaining security compliant at all times.
10. Act as the primary point of contact for all plan & build initiatives, ensuring alignment with internal and external stakeholders.
11. Mentoring and support for Engineering professionals and team members, helping to improve the team’s abilities by acting as a technical resource for process improvement and agile working.
12. Stay up-to-date with industry trends and advancements in Network engineering OSS.
Skills you'll need
13. Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
14. Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
15. Strategic thinking, ability to align programmes with long-term network evolution goals and business outcomes.
16. Programme delivery expertise, proven experience managing complex, multi-year transformation initiatives across infrastructure, automation, and data domains.
17. Benefits realisation, skilled in tracking and delivering against business cases, including CAPEX, efficiency, and customer impact.
18. Good knowledge of our network platforms and technologies powered by Ciena, Nokia and Huawei. In depth knowledge of network topologies, inventory and processes.
19. Strong understanding of Network OSS and transformation processes.
20. Agile and hybrid delivery models, ability to lead MVPs, iterative rollouts, and scaled transformation.
21. Stakeholder engagement, confident communicator across technical, operational, and executive levels.
22. Cross-functional leadership, ability to break silos and drive collaboration across engineering, field, and service teams.
Experience you'll have
23. Experience working as a product owner, focused on Network OSS transformation and process improvement
24. Familiarity with Agile and Scrum methodologies.
25. Proven track record of managing complex network transformation projects.
Benefits
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity.
26. Tailored training and development opportunities to continue to build your career
27. 10% on target bonus
28. 25 days’ annual leave (not including bank holidays), increasing with service
29. Life Assurance
30. Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
31. Direct Share scheme
32. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
33. 50% off EE mobile pay monthly or SIM only plans
34. Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
35. Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.