Description Tenancy Management Officer Salary: (Band E) £39,027 - £44,463 per annum Permanent Contract 37 Hours per Week The Tenancy Management Vision:- A person centred and professional service, which enables and empowers staff & residents to manage their homes and neighbourhoods effectively, as well as providing timely and appropriate support. Thurrock Council seeks a self-motivated person, with the ability to problem solve. Successful applicants will be required to manage an area of housing stock involving all matters of tenancy and some locality-based services. Duties can include and are not limited to- Letting of new tenancies/ending of tenancies Managing tenancy changes Introductory Tenancy Reviews Resident engagement Partnership working with other agencies and teams Prioritising Tenancy sustainment Tenancy enforcement Tenancy/Property Audits Estate management Please note that Thurrock Council Housing are embarking on a transformation programme, using Human Learning Systems principles to develop locality models of service provision – as such we would welcome applications from candidates with experience of a housing, support and / or working in a person-centred and relationship driven service environment. DBS Check: Not Required for this role Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: Generous annual leave entitlement Local Government Pension Scheme Flexible and hybrid working opportunities (where applicable) Ongoing training and professional development Employee assistance programme and wellbeing support Staff discounts and local offers A supportive and inclusive working environment Important Dates Closing Date (Redeployment Only): 19th March 2026 Closing Date (Internal & External): 13th April 2026 Interview Date: To Be Confirmed Additional Information Please contact Hiring Manager Bill Sargent - bsargent@thurrock.gov.uk if you have any questions regarding this role. To view the Job Profile and Person Specification, please follow the link below: Download Job Profile (PDF Document)