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Part-Time Customer Service Advisor - 3 days a week | Knutsford | £25,500 (pro rata)
Hours: 3 days per week + every other Saturday AM | Office-based
We're partnering with a growing business in Knutsford to find a Customer Service Advisor to join their friendly team. This is a fantastic opportunity for someone who loves working with people, is highly organised, and wants a role that blends customer care with hands-on fulfilment.
You'll play a key role in making sure customers receive their orders quickly, accurately, and with the personal touch the business is known for.
Customer Service Advisor Responsibilities
* Picking, packing, and dispatching online orders quickly and accurately
* Helping to receive and organise incoming e-commerce stock
* Communicating with customers via email, phone, and live chat
* Keeping the workspace safe, clean, and organised
* Supporting with courier queries, returns, and exchanges
* Working with the store and buying teams on stock availability
* Assisting with regular stock checks and reconciliations
What We're Looking For
* A friendly, positive people-person with great communication skills
* Strong attention to detail and a methodical approach
* Confident using basic computer systems (training provided)
* Organised, reliable, and a strong team player
* Experience with Shopify or Shiptheory is a bonus, but not essential
Why apply?
This is a brilliant chance to join a supportive, growing company where you'll have variety in your role and the opportunity to make a real difference every day.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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