Location: Aylesbury
Overview
The Integrated Commissioning Service is looking for an exceptional Commissioning Manager to lead on the monitoring and oversight of our commissioned Integrated Community Equipment Service. This is a critical and high-profile contact that is commissioned jointly across Buckinghamshire Council and the local Integrated Care Board (ICB). The post holder will need to work proactively with health and social care partners as well as the commissioned provider to maximise the effectiveness of the contract and to seek opportunities for continued improvement.
This is an opportunity for an experienced commissioner with excellent knowledge of the health and social care system to ensure we deliver the right outcomes for services users and effectively manage resources for the Council and ICB.
The post holder will lead on the following:
1. Contract and relationship management with the commissioned provider
2. Further developing and embedding performance reporting to internal and external stakeholders, including service performance, performance against budget and risk
3. Developing and implementing improvement plans which will need strong partnership working with the provider as well as with Council and ICB colleagues
4. Identifying and implementing areas for innovation and improvement to support continued efficiency and effectiveness in this contract
Contract type: 12 months fixed term contract/secondment
About us
In April 2020, Buckinghamshire Council became a unitary authority, ensuring that the needs of residents in Buckinghamshire are served by a single council. Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK, whilst also being very well connected – only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.
The Integrated Commissioning Service commissions high quality and value for money health, social care, and prevention services to enable Buckinghamshire residents of all ages to access the right services, in the right place at the right time.
We do this by:
5. Putting people at the centre of everything we do through actively listening, engaging, and focusing on outcomes
6. Developing open, honest, and collaborative relationships with providers, residents, and stakeholders
7. Acting as a catalyst for change and integration by encouraging innovation
8. Following an ethical, evidence-based, and inclusive approach which seeks to reduce inequalities and improve outcomes
9. Supporting resilience and improvement and measuring impact
10. Investing in our own staff by developing and sharing knowledge and skills, and recruiting new talent
Here's what other members of the Integrated Commissioning team had to say about working for us:
"Working in the Commissioning team has provided me with a great opportunity to shape services locally that really make a difference to the lives of vulnerable people. It's great to see and hear service users’ stories about how they are achieving their dreams and goals of becoming more independent".
“I get the chance to be involved in a range of exciting projects which achieve real results for service users and their families, whilst continually boosting my learning. The team is highly motivated and supportive which means together we are able to deal effectively with situations that are sometimes challenging”.
About the role
This post sit within the Council’s Integrated Commissioning Service and report directly the Specialist Commissioning Manager for Housing, Equipment and Technology.
As a Commissioning Manager, you will be at the forefront of delivering complex pieces of work. Your focus will be on working with provider organisations to support quality, innovation, improvement and efficiency. You will need to liaise with senior members of staff in provider organisations up to CEO level and be confident in discussing performance with them. You will need to articulate your findings through clear, concise, and timely reporting that will be shared with senior managers. You will also manage other contractual arrangements and contribute to complex planning around future arrangements for commissioned services.
Whilst this role does not have any direct line management responsibilities, you may need to oversee staff using a matrix management approach.
Any-Desk:
As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.
About you
We are looking for someone who is committed to making a difference and will enjoy working in a fast-paced, but friendly environment. We need someone who can hit the ground running. You must:
11. Have a strong track record in contract management within the health and social care sector and / or experience of working in a community equipment or similar service
12. Have a strong background of service or performance improvement
13. Be self-motivated and able to work independently but also able to work collaboratively across health and social care stakeholders
14. Be able to present information clearly – both verbally and in writing, and be confident presenting to senior colleagues
15. Show professional curiosity, ask questions and appropriately challenge rather than accepting the status quo
16. Be able to think creatively about new solutions and approaches but also be able to make clear and SMART plans to implement these solutions
17. Be someone who ‘gets things done’ and who is also able to influence others to implement required changes and actions
18. Be confident working with large volumes of complex data. This will include interpreting data for performance reporting, using data to support the development and implementation new ideas and approaches, and reviewing data with the provider as part of contract monitoring activity
19. Be financially literate and able to put the right checks and balances in place to support robust financial processes.
Please see job summary attached for further details.