Energy Jobline ZR in Yeovil is looking for a Customer Service Specialist to join a busy Customer Contact team. The role involves acting as the first point of contact for various services, particularly focusing on Council Tax enquiries. Responsibilities include handling calls and emails, resolving queries, and supporting customers in challenging situations. Candidates should have experience in customer service, strong communication skills, and the ability to handle sensitive enquiries. The position typically allows for 2 days of remote work and 3 days in the office.
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