Growth Analyst
The operator
The one who is genuinely obsessed with how customers behave. Not the campaign calendar. Not the open rate. The thing underneath: why someone bought once and never came back, what message at what moment changed their mind, and how you build a system that gets that right at scale.
You might be a year into your first role and already operating well above it. You might be finishing a degree with a track record that suggests you've been building, leading, or figuring things out long before anyone gave you a job title. We don't care about where you started. We care about whether you have the analytical instinct to find signal in customer data, the execution discipline to run complex systems without dropping anything, and the commercial curiosity to understand why retention is the lever that compounds everything else.
Healf is Europe's fastest-growing health platform.
£100M+ revenue run-rate. 700k+ customers. A high-retention, high-margin marketplace built on the belief that modern wellbeing should be digital-first, beautifully curated, and powered by data that actually helps people feel their best.
Founded by two brothers whose own wellbeing journeys became the mission, Healf is built on five principles that define how we work: we work harder than anyone else, we never settle, obsession beats talent, we live what we preach, and we run as a unit.
We curate the world's best products across EAT, MOVE, MIND, and SLEEP. That's the first chapter.
The next chapter is harder and more interesting. With Healf Zone on the horizon, we're closing the loop on health with personalised, preventative care that connects biomarker data, wearables, and customer behaviour into a single intelligence engine. The CRM layer is how that intelligence reaches customers. It's not a support function. It's how the platform speaks.
Why this role is Healf
At Healf, we think customer communication is one of the highest-leverage things we do. The right message to the right person at the right moment doesn't just drive a conversion. It builds a relationship that compounds over years. Every flow you build, every journey you optimise, every retention lever you pull changes the trajectory of a customer's relationship with Healf.
That is why we do not see this as a conventional CRM role.
Growth Analyst is the functional label. Building the communication engine for a platform that will define how the next generation manages their health is the real job.
We are not sending emails. We are building the system that makes people feel understood.
What we mean by that
Somewhere right now there is a graduate at a top consulting firm who spends their evenings reading about customer retention economics and cohort analysis because they find it genuinely interesting. Who has noticed that the best consumer businesses don't acquire their way to growth, they retain their way there. Who has been executing brilliantly inside a system built by others and is ready, for the first time, to build something themselves.
Somewhere else there is a first-year analyst at a bank who is two weeks into a project and has already identified three things the model got wrong. Who works with a precision that makes the people around them quietly raise their own standards. Who has never heard of Healf, but whose entire orientation, the obsession with getting things right, the commercial instinct, the drive, is exactly what this role is built for.
These people are not browsing job boards. They are not looking for a CRM role. But if someone showed them what this actually is, a chance to own a critical function at one of Europe's fastest-growing companies, to sit at the intersection of growth and product and data, and to build something with real commercial consequence from day one, they would not hesitate.
That is who we are looking for.
What you will own
→ The CRM engine, end to end. Email, SMS, WhatsApp. Campaigns, flows, and sales. Zero defects. If a message goes to the wrong person at the wrong time, you will know before anyone else does, and you will have already fixed it.
→ Customer journeys that actually work. You will own the subscription flows that drive retention and lifetime value. Not just execution. The thinking behind them: why this sequence, why this message, why this moment.
→ Cross-functional partnership. You will work directly with Growth, CX, Product, and Trading. You will be the person who understands what customers are doing well enough to tell other teams what they need to know.
→ Analysis that drives decisions. Ad hoc requests, trading questions, strategy problems. You will bring commercial and analytical thinking to whatever needs solving, not just the brief in front of you.
→ A career with real trajectory. For the right person, this is a launchpad into Product, Strategy, Retention, or Growth. The exposure is real. The ownership is immediate. The pace will accelerate you faster than almost anywhere else you could go.
Who you are
You are early in your career and already operating above your level. You have an exceptional academic track record, not because credentials are the point, but because it signals the intellectual horsepower and work ethic this role demands.
You are analytically sharp. You notice things in data that others walk past. You ask the second and third question, not just the first. You understand that the interesting insight is usually one layer below the obvious one.
You are commercially curious. You care about why customers behave the way they do, what drives retention, and how communication compounds into revenue over time. You have probably already formed opinions about brands that do this well and brands that don't.
You are an exceptional executor. Complex systems, high standards, zero defects. You do not drop things. You do not need to be chased. You hold yourself to a bar that makes others around you raise theirs.
You are genuinely interesting. You have done something, built something, led something, pursued something with enough intensity that it tells us who you are beyond your CV.
We’re looking for graduates who are ready to accelerate quickly, and this role offers multiple pathways for growth across analytics, strategy, and commercial impact as you develop.
Twelve months
→ CRM flows running at a level of precision and personalisation that becomes a competitive advantage
→ Retention metrics moving in the right direction, with your fingerprints on why
→ A working relationship with senior leaders built on judgement, not just execution
→ A clear view of where you want to go next, and a track record that makes it possible
→ Candidates who turn down other offers because the Healf experience made everything else feel slow
Show us
→ Something you built or owned that required you to hold a lot of complexity together at once. What did you do when it nearly broke?
→ A moment where your analysis changed someone's mind. Not a presentation. A decision that went differently because of what you found.
→ Evidence that you are commercially curious by instinct. Not from a job. From how you think about the world.
→ The thing outside work, or before your career, that tells us who you are. We are not looking for conventional. We are looking for someone who has done something with genuine intensity.
The deal
Competitive base. Real ownership from day one. Direct exposure to senior decision-making at one of Europe's fastest-growing companies.
We ask a great deal of the people who work here. Full commitment. High standards. The Healf Standard is not a poster on the wall. It's how decisions get made, how people treat each other, and how the company moves.
In return, we invest in your growth with the same intensity we invest in the product. The skills you build here, commercial thinking, analytical rigour, cross-functional ownership, are the skills that compound across a career.
We have built the fastest-growing health company in Europe with a team small enough that every person in it shapes the outcome. That is still true today.