Senior Manager, Cell Therapy Hub
Location: Field-based (UK)
Salary: Competitive
This Senior Manager, Cell Therapy Hub role sits at the centre of the patient and cell journey, enabling clinical sites to successfully deliver advanced cell therapies to patients with complex cancers. The role leads coordination of each individual’s vein-to-vein pathway, connecting clinical sites, AstraZeneca teams and digital platforms to ensure that every step from patient registration through infusion is executed with precision and reliability. Operating in the field across multiple sites, the role supports both Clinical and Commercial production by helping sites navigate processes, systems and requirements across the patient journey. The role serves as a trusted operational partner to clinical sites, providing proactive guidance, issue resolution and hands‑on support to ensure site readiness and a consistent, high‑quality experience for patients and healthcare professionals. This is an opportunity to work at the interface of science, operations and patient care, where effective site support directly impacts patient outcomes.
Accountabilities
* Independently manage patient vein-to-vein workflows within assigned geographic areas, ensuring clinical sites are supported from patient identification through infusion, including escalation management and cross-regional coverage as needed.
* Partner closely with cross-functional teams such as Clinical Operations, Study Management and Monitoring, Supply Chain, Medical, IT and Commercial to resolve site questions, remove barriers and enable efficient patient scheduling and treatment delivery.
* Communicate critical patient-related information to site stakeholders with clarity and empathy, supporting sites in managing expectations across the treatment journey.
* Coordinate with Regional and Territory Operations Managers to ensure site readiness across logistics, personnel, training and digital platform access (including COI/COC), enabling sites to operate effectively and compliantly.
* Identify, assess and communicate issues related to cellular starting material, investigational medicinal product and associated supplies, ensuring sites receive timely guidance and support to maintain continuity of patient treatment.
* Collaborate with Quality Assurance, Manufacturing and Supply Chain on out-of-specification communication, product recalls and product-related issues impacting clinical sites.
* Develop and refine operational procedures, tools and materials related to the AstraZeneca Cell Therapy Hub to improve clarity, usability and effectiveness for clinical sites.
* Maintain strong knowledge of Cell Therapy Hub systems, tools and processes (including Customer Portal, telephony systems, SOPs, work instructions and business rules) to effectively guide sites through operational requirements.
* Drive continuous improvement initiatives informed by site feedback and operational insights to enhance the overall clinical site and patient experience.
* Maintain up-to-date knowledge of Cell Therapy Hub processes, regulatory standards and compliance expectations to ensure accurate and consistent guidance is provided to sites.
* Coordinate implementation of process updates across assigned sites in partnership with Regional and Territory Operations Management, supporting smooth adoption and minimal disruption to patient treatment activities.
* Demonstrate strong commitment to patient impact by ensuring sites feel supported, informed and confident in delivering cell therapy treatments.
* Perform additional responsibilities as assigned in compliance with applicable SOPs, regulations and quality standards.
* Travel more than 50% of the time to engage directly with clinical sites and stakeholders.
* Provide proactive, hands‑on operational support to clinical sites, helping them navigate cell therapy processes, digital tools and patient journey requirements to enable consistent, compliant and timely treatment delivery.
Essential Skills/Experience
* BA or BS degree or equivalent experience.
* Strong, previous experience within a Cell Therapy Program as a: Research Coordinator, Nurse Coordinator, Apheresis Nurse, Cell Lab Professional, Quality Manager, in the healthcare systems or regulatory environment.
* Solve site facing problems and deal with organizational complexity.
Desirable Skills/Experience
* Advanced degree in Life Sciences or Engineering (e.g., PharmD, NP, PA, Biomedical Engineer).
* Experience working with critical raw material suppliers or contract manufacturing organizations.
Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
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