Senior Change Manager – Technology
Location
London or Oxford
About the Team
The DBS Portfolio team delivers technology initiatives that support Elsevier’s core business systems and wider business transformation agenda. Partnering closely with Technology, Product, Architecture and business stakeholders, the team helps complex initiatives land successfully across the organisation.
Role Overview
This role focuses on leading end‑to‑end change management for complex, technology‑enabled initiatives across the DBS portfolio. You will act as a senior change lead on strategic programmes, shaping change strategies, assessing business impacts, and designing practical interventions that improve business readiness, adoption and sustained outcomes.
Responsibilities
* Lead end‑to‑end change management on complex technology‑enabled initiatives, from early shaping through delivery and adoption.
* Develop and deliver pragmatic change approaches aligned to programme objectives and business context, including impact assessment, stakeholder and leadership engagement, communications, enablement, business readiness and adoption activities.
* Partner with sponsors, project managers, product, technology and business leaders to shape the change approach, align stakeholders, surface risks early, and support successful delivery and adoption.
* Contribute to programme governance and SteerCo discussions as part of the wider delivery leadership team, helping shape decisions, clarify scope and manage delivery and adoption risks proactively.
* Measure business readiness, adoption and change outcomes, using insight to identify risks and shape interventions.
* Provide practical advice and light‑touch support to smaller initiatives across the portfolio where needed.
* Contribute to the development of change standards, playbooks, operating model and AI‑enabled approaches to improve change delivery.
Requirements
* Significant experience leading end‑to‑end change management on complex technology‑enabled programmes or transformations.
* Proven experience acting as a Change Lead or senior change practitioner on major initiatives, with the ability to lead work independently and influence without formal authority.
* Experience working in a large, global and/or matrixed organisation, or in consulting environments supporting similar complexity.
* Experience designing and delivering end‑to‑end change approaches, including impact assessment, sponsor and stakeholder engagement, communications and enablement, business readiness and adoption.
* Practical experience using generative AI tools to improve the quality and efficiency of change or project delivery.
* Strong communication and stakeholder engagement skills, with the ability to translate complex technology‑enabled change into clear actions for different audiences.
* Strong judgement, attention to detail, and ability to balance strategic thinking with hands‑on delivery.
* Comfortable working with ambiguity, creating structure where needed, and maintaining momentum in evolving environments.
* Experience working across a range of project types and change contexts would be advantageous.
Work Arrangement
The role offers a hybrid working model, enabling you to work from both office and home, with flexible working hours to support a healthy work/life balance.
Benefits
* Hybrid working flexibility
* Flexible working hours
* Well‑being and health benefits
* Learning and development resources
* Access to competitive pension scheme
* Paid time off and holiday allowance
Equal Opportunity Employment
We are an equal opportunity employer with a commitment to help you succeed. All applicants are considered for and treated during employment without regard to race, colour, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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