Operations Manager
Location: North West (Hybrid)
Salary: £45,000 – £55,000
Join a PropTech Powerhouse & Shape the Future of Lettings!
We’re not just another tech company – we’re shaking up the rental market. Our award-winning SaaS platform is transforming tenancy progression for letting agents and landlords nationwide, and we’re on the hunt for a driven Operations Manager to keep our engine running at full throttle.
If you thrive on variety, love streamlining processes, and get a buzz from solving problems before they even hit the radar, you’ll feel right at home here. This is your chance to take the reins at a pivotal point in our growth and make a real impact from day one.
The Role – The Brains Behind the Smooth Running
You’ll be the operational glue holding it all together – making sure we’re compliant, efficient, and delivering an exceptional customer experience every single time.
Expect to:
Own the day-to-day operations and make them run like clockwork
Refine processes to squeeze every drop of efficiency
Handle escalated complaints with empathy & skill
Keep us 100% compliant with property regulations
Collaborate with product, sales & account management to keep the machine humming
Spot opportunities for automation & innovation before anyone else
Lead operational projects from concept to launch – wearing all the hats when needed
Who You Are
You’ve been in the property game (lettings, sales, property management, or PropTech)
You know compliance & complaints handling inside out
Strategy excites you – but you’re not afraid to get your hands dirty
You build trust fast & work brilliantly across teams
Organisation is your superpower, but you’re also agile when priorities change
You’re tech-savvy and love finding smarter ways to work
Why This Role Rocks
Award-winning business – ESTAs winners
Real career growth with training, coaching & a say in how we scale
A culture that backs your ideas and gives you freedom to run with them Perks you’ll love:
Peer-to-peer reward scheme & long-service awards
Regular team socials, epic summer parties & industry events
Half a day off to volunteer for a charity of your choice
Pension scheme & “refer a friend” bonuses
This isn’t about “keeping the lights on.” This is about shaping the way a fast-growing PropTech leader runs – and making sure we do it better than anyone else in the industry.
Apply now – the future of rental operations is calling, and it needs you in the driver’s seat.
Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future