NEW FTC Role Account ManagerCreweSalary Experience DependentRole OverviewWe are seeking a proactive and customer-focused Account Manager to manage and grow a portfolio of client accounts. The successful candidate will be responsible for maintaining strong client relationships, driving revenue growth, and leveraging Salesforce CRM to manage pipelines, track performance, and deliver insights. 🎯 Key ResponsibilitiesClient Relationship Management Build and maintain strong, long-term relationships with key client stakeholders Act as the primary point of contact for assigned accounts Understand client needs, objectives, and business challenges Conduct regular client meetings, reviews, and check-insRevenue Growth & Account Development Identify and drive upsell and cross-sell opportunities Manage account plans to achieve revenue and growth targets Support renewals and contract negotiations Monitor account performance and proactively address risksSales & Pipeline Management (Salesforce) Use Salesforce to manage opportunities, pipeline, and forecasting Maintain accurate, up-to-date client and deal records Generate reports and dashboards to track account performance Ensure data quality and CRM complianceDelivery & Service Oversight Collaborate with internal teams to ensure successful delivery of products/services Monitor service performance against SLAs and KPIs Manage and escalate issues to ensure timely resolutionReportin...