Advert The Money Advice and Rights Team (MART) require a Senior Clerical Assistant to provide administration support within the team. This role will be the first point of contact for residents contacting the team. The role will include answering basic enquires and signpost residents to any appropriate resources. You will be responsible for include answering enquiries via email and telephone, creating customer records on our client record management system, and assisting with all aspects of our office procedures and administration. East Renfrewshire Council has launched a new 15 year Community Planning Partnership vision called ‘A Place to Grow’. Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow. This post is subject to a Level 1 Disclosure Check. Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work Please note East Renfrewshire Council does not provide Visa sponsorship. As an employer, we are committed to promoting and protecting the physical and mental health of all our employees. Additional Information Please click on the attachments below for full details of this post.