Service Engineer (Lift Industry)
Salary: Up to £52k base (depending on experience)
Radius Pay
Location / Patch: (Portsmouth & Southampton)
About the Role
We are currently recruiting for an experienced Service Engineer on behalf of a leading organisation within the lift industry. This is an excellent opportunity to join a well-established and growing business, working on a varied portfolio of lift equipment.
You will be responsible for maintaining, repairing, and ensuring the safe operation of lifts while delivering a high standard of customer service.
Key Responsibilities
1. Carry out planned preventative maintenance (PPM) across your assigned portfolio, ensuring equipment is safe, compliant, and reliable
2. Respond to breakdowns, diagnose faults, and complete repairs within agreed SLAs
3. Aim to achieve first-time fixes to minimise downtime and disruption
4. Undertake minor repairs to maintain ongoing operation and prevent escalation
5. Accurately use field management systems to record work in real time and ensure job completion
6. Identify and report additional repair, upgrade, or modernisation opportunities
7. Support neighbouring areas where required
8. Participate in an on-call rota to provide out-of-hours emergency support
9. Deliver excellent on-site customer service, maintaining a professional and approachable manner
10. Adhere to all health, safety, compliance, and quality standards at all times
About You
Essential Requirements:
11. NVQ Level 3 in Lift Service, Maintenance, or Repair
12. Minimum 2 years' experience as a Service or Callout Engineer
13. Strong electrical and mechanical fault-finding skills
14. Good understanding of industry health and safety regulations
15. Full UK driving licence
Skills & Attributes:
16. Strong communication and interpersonal skills
17. Customer-focused approach
18. Professional, reliable, and safety-conscious
19. Able to work independently and as part of a team
20. Adaptable, proactive, and solution-oriented
21. Comfortable using digital field service management tools
What's on Offer
22. Competitive salary and overtime opportunities
23. Company vehicle and tools provided
24. Ongoing training and development
25. Opportunity to join a reputable and growing organisation