We are looking for an Account Executive for an amazing business in the heart of Newbury! Key tasks: · Manage customer accounts · Manage order books to ensure our client delivers on time and meet or exceed customer expectations · Respond to sales enquiries in a timely manner and pro-actively identifying new business opportunities. · Obtain quotes from preferred suppliers and raise quotes to customers for repeat requirements · Identify supply chain risks and potential issues when assessing customer requirements so that these can be addressed and resolved within our quote · Procure materials and services for repeat projects, in line with costs and timescales expected/required, negotiating further cost savings wherever possible with the order to place · Regularly review customer KPIs to ensure that quality, delivery time, stock/aged stock levels and profit margin targets are met. Create and implement plans to improve results if targets are not met · Liaise effectively with sales colleagues and customers to gain a clear understanding of requirements and optimize quality of service, business growth and customer satisfaction · Work in line with our processes to ensure continued compliance to our quality management system · Represent the company in a professional manner at all times. Knowledge, Skills, Experience & Attributes In order to be fully effective in the role the following will be required: • Experience of B2B sales and / or purchasing • Excellent communication skills • Strong organisational skills and attention to detail • Experience of providing excellent customer service, including working with colleagues to resolve customer concerns • Relationship building skills