About Us
Potteries Care Ltd is a new provider of supported accommodation for 16-18 year olds. We are committed to delivering high-quality care and support services, creating a nurturing, safe environment for Looked After Young People, who are under the care of Local Authority. This includes working with complex Young People who come from a range of different backgrounds, with various life experiences and emotional needs. This may include challenging behaviour. As a Support Worker you will be helping them learn Independent Life Skills, support based around Education, learning about Sellf-Identity, Boundaries and building Positive Relationships.
We also work with UASC Young People (Unaccompanied Asylum Seeker Children). We do not work with any form of Physical Intervention with our Young People and strive that they all have the same form of Support and opportunities as any other Young Person their age.
With our ambitious five-year growth plans, this role is crucial to driving our vision forward. Our Support Workers are at the heart of our company, as they are the ones who will be building strong rapports with our Young People and delivering support that will be helping to change their lives. Preparing them and getting them ready for the next steps into Independent, adult life, post 18.
We want to reward dedication from our staff team, with performance-based bonuses and to have a supportive work environment that values staff retention and satisfaction. Potteries Care Ltd want to build a staff team that feels like a family, offering a supportive and every growing work ethic to help build upon our Company ETHOS and Values.
Role Overview
As a Support Worker, you'll play a vital role in supporting our Young People transition into Independent Living. You'll provide day-to-day support, guidance, and encouragement, helping them to build essential life skills and prepare them for adulthood.
This is a hands-on role ,where no two days are the same — Your role will be meaningful, adaptable and ready to make a lasting difference in the lives of the Young People we support.
All of the Young People under our care will experience good days, challenging days and you will be there for it all - with full support, guidance and encouragement from your manager at any time you feel you need it.
Key Responsibilities
· Daily Support: Assisting and helping to create routines, such as meal prep, and living a healthy lifestyle. Understanding money and budgeting. Independent Life Skills such as cleaning, laundry, making appointments, and community integration activities.
· Life Skills Development: Helping our Young People build Independence—covering areas like education, training, employment, and personal growth.
· Young Person Engagement: Building positive, respectful relationships that encourage resilience, confidence, self-sufficiency and understanding boundaries.
· Record Keeping: Accurately maintain records of progress, incidents, and outcomes., alongside daily support logs of your visits.
· Teamwork: Work collaboratively with colleagues, external agencies, and the Local Authority to safeguard and promote our Young People's well-being. Ensuring regular communication is made and recorded – as communication is key when working with multiple professionals.
· Health & Safety: Ensure the living environment remains safe, clean, and compliant with safeguarding and Ofsted standards.
What We're Looking For
· Experience: Previous experience working with Young People, or within a Care/Support Role. This is desirable, but not essential.
· Qualifications: NVQ Level 3 Health & Social Care is preferred; willingness to work towards this is essential.
· Skills & Attributes: We want our staff team to be made up of compassionate, resilient, adaptable workers, all with strong communication and organisational skills. Having no prejudice views and to be open minded. We understand that everyone, both Young People and Staff alike, come from different backgrounds, with different beliefs and life experiences – but we want to promote and practice a fair and non-biased environment, where everyone can be themselves. We want you to bring your own personality and skill-set to our team.
· Driving Licence: Having a Full Driving Licence is essential, with access to your own vehicle (business insurance will be required).
· Flexibility: Ability to plan, build and work across your own rota ,that may include evenings and weekends. Along with occasional 'On-Call' duties., which can usually be handled over the phone, but nay require a face-to-face visit if it is something that requires more help. You will be paid in addition to your wage for this. (As we are a 365 day, 24/7 hour a year business looking after vulnerable Young People, we have an 'On-Call' system, for out of working hours support. This starts at 5pm and finishes at 9am the next working day. This also operates at the weekends and any holidays. The 'On-Call' system is built fairly and there is always a Manager to help in any situation.
What We Offer
· Starting pay is £12.50 per hour, and wages can be increased after your 6 month probation period is complete and also depending on experience and development.
· Performance-related incentive payments.
· Opportunity to take on additional shifts, if required.
· 33 days annual leave (inclusive of bank holidays).
· Pension scheme with NEST Pensions.
· Ongoing training and professional development.
· Opportunities for career progression within our expanding service.
· Supportive, inclusive, and friendly team environment.
· Casual dress policy (but wearing appropriate dress code – e.g. no low cut tops or revealing outfits).
Important Information
· Right to Work: We do not offer overseas sponsorship. Applicants must already have the right to live and work in the UK.
· Compliance: Employment offers are subject to an Enhanced DBS check, satisfactory references, and a full employment history with explanations for any gaps.
Apply Now:
· If you are a motivated and inspirational individual and eager to make a difference in the lives of Young People, we'd love to hear from you. Submit your CV and a covering letter detailing how your experience aligns with our mission.
· Potteries Care Ltd is committed to diversity and inclusion and we welcomes applications from all qualified candidates.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Benefits:
* Company pension
* Flexitime
Application question(s):
* Please complete the following personality assessment via the link; Please include the result in your application.
Work Location: In person