Job Title
Senior Workplace Engineer
Location: Leeds
Rate: £450 INSIDE IR35
Job Type: Contract
Job Responsibilities/Objectives
The role focuses on the maintenance of the Microsoft 365 and Azure Infrastructure and associated systems whilst also helping the Modern Workplace Engineering team to develop and implement new features and capabilities.
* Contribute to the design and development of solutions
* Contribute to the design of new solutions in conjunction with the Technology Architects
* Make sure that all development is in line with design requirements and technical policy
* Ensure solutions minimise the need for manual intervention and are automated wherever possible
* Work in line with best practises and guide IT Support in adhering to these
* Work with the change, application, and business teams to lead implementations and maintain reliable platform services
* Work closely with Lead & Principal Modern Workplace Engineers to plan workload to deliver value from 365 services, unleashing new capabilities and driving efficiencies
* Work closely with technical and support teams and colleagues across CTO, and 3rd parties to ensure solutions are documented
* Design and implement processes to ensure all managed systems are supportable, available, recoverable, secure (patched) and documented
* Ensure solution compliance with applicable standards and policies
* Provide technical mentoring to first line support colleagues and Senior Cloud Engineers
* Assess and maintain the good working state of our Microsoft 365 and Azure platform and ensure efficient and effective use of the platform.
* Work with technical contacts at key suppliers ensuring incidents are raised correctly and progressed
* Work with suppliers and wider Modern Workplace Engineering team to introduce new and innovative features to the estate
* Support Service Management and Supplier Management in the ongoing monitoring and renewal of licensing and contracts where applicable.
Required Skills/Experience
* Collaboration & Unified Comms (Voice, Video, SharePoint, Email)
* MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business)
* Device, Application & Data Management (Intune, Windows 11 Management)
* Office Engineering (Telemetry, Add On management & governance)
* MS365 Security Tooling
* Entra ID
* Experience with Networking technologies including WAN, LAN and WiFi
* Process Automation, scripting / coding (Including but not limited to PowerShell, GraphAPI, Python)
* Experience with the Jira and Confluence toolsets
* A working knowledge of Agile Development Methodology
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