Overview
Retail Sales Advisor role at Windrose Landscape Architecture
We are currently recruiting for a Retail Sales Advisor to work 40 hours a week, Monday to Saturday (flexibility may be required). Hourly rate £13.20 / annual salary £27,456.
About the role: Would you like to work for a business with over 40 years trading under their belt who have become a global success story? We actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. You will contribute to the daily operations of the store, be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, while delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors.
Responsibilities
* Be the foundation of the store so customer focus is your number one priority, offering a welcoming experience for all who enter the store
* Spend time with customers providing support and advice on their purchasing needs
* Get to know the local community and contact them via phone and in person to raise awareness of the store and the range of products we stock, encouraging visits
* Contact previous customers to notify them about special promotions and new product lines
* Produce quotes for large and more complex orders and track those through to completion
What to expect working as a Retail Sales Advisor
* Competitive hourly rate and a benefit package
* Performance-related bonus paid quarterly onto annual salary (pro rata for part time)
* 20 days holiday plus an attendance bonus which can mean up to 4 days additional annual leave or a cash payment
* Christmas Gift Payment
* Ongoing training and support, in store and through our learning management platform
* Excellent opportunities for career development in retail or the wider business
* Access to hundreds of high street discounts
* Staff discount applicable to all products and up to 60% on own brand products
* Employee Assist programme with 24-hour counselling
About You
The ideal candidate should have a passion for customer experience and satisfaction with proactivity and willingness to go the extra mile to find the right solution. They should take pride in personal and store standards, continuously looking for ways to improve the customer experience.
* Natural communicators; personable and sociable and want to work for an ever-growing business
* Good IT literacy; able to prepare quotes and operate different systems using Excel, Word and Outlook
* Commercially focused and motivated by hitting store targets
* Strong work ethic and driven to contribute to the store's success
* Enjoys working as part of a team and contributing to success
* Organised with great timekeeping
* Basic numeracy, literacy & IT skills
* Great verbal and written communication
* Driven by team and personal success
We value diversity and are committed to creating an inclusive environment. We welcome applicants from diverse perspectives and backgrounds.
Please note: The role involves a level of physical activity, such as standing for extended periods, lifting and moving items up to 25 kg. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
About Us
We are committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also potential future colleagues are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UKs market leader today, it has always been our determination to hit whatever goal we set ourselves. We are looking for experts—passionate, forward thinkers who obsess about our customers. We need strivers, trailblazers and problem solvers who are determined to grow, develop and succeed.
If you're looking for a forward-thinking business on which to leave your mark; where your work is valued; where you'll test your skills and then develop them further, Nisbets is for you.
You'll be pushing the boundaries with us in a fast-paced, ever-changing environment, collaborating with a wide range of other experts around the business to bring big ideas to life and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join, you’ll be working in a family-owned business that supports growth, values innovation, and commits to ethical trading and environmental responsibility. We strive to be a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
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Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries: Retail
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