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Local service manager

Stoke-on-Trent
Sanctuary Supported Living
Service manager
Posted: 24 June
Offer description

The role of Local Service Manager will include:
1. Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
2. Developing and maintaining relationships with partners, key stakeholders, and external agencies
3. Overseeing the overall delivery of the service
4. Working closely with our internal and external partners to achieve KPI’s
5. Overseeing the service’s financial performance and managing the budget
6. Managing the recruitment, performance, and development of staff
7. Flexibility around working hours is expected in accordance with the needs of the service
8. Responsibility for health and safety in the service

Skills and experiences:

9. Proven experience of working in a managerial role within a similar service
10. Previous experience of working in a CQC regulated environment is preferable
11. NVQ Level 5 in Health and Social Care or equivalent
12. Strong leadership and problem-solving skills
13. Excellent communication skills and the ability to remain calm under pressure
14. Compassionate, caring, and hard working with a hands-on approach to support
15. Experience of working in a personalised way supporting service users to maximise opportunities for personal development
16. Proven ability to liaise effectively with statutory and voluntary partners

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

17. At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
18. A pension scheme with employer contributions
19. A variety of online discounts and rewards from major retailers
20. Health and well-being plans
21. Life assurance
22. Family friendly arrangements, including opportunities for flexible working
23. Tax efficient savings through our Cycle to Work scheme
24. A wide range of learning and development opportunities

Job Reference: 225010

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

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