Quality Improvement Officer – Academic & Vocational Provision
Permanent, Full Time
£30,585 to £35,982 per annum
Location: Chelmsford
Working style: Fixed-base worker
Closing date: 30th April 2026
About the Role
The Quality and Improvement Officer supports the delivery of Adult Community Learning (ACL)’s Quality and Improvement Strategy by coordinating activity that drives excellence across teaching, learning and assessment for apprenticeships, employer‑based learning provision and vocational and academic qualifications.
The role monitors and reports on quality‑improvement actions, impact evidence and learner outcomes in line with Ofsted EIF, wider quality‑assurance expectations and national and regional funding regulations. The role works collaboratively across curriculum sectors, workforce development and learner‑support teams to embed a culture of continuous improvement and accountability.
Key responsibilities include strong organisational and analytical skills to monitor quality‑improvement actions and report on impact evidence accurately. The officer must balance short‑term compliance tasks with medium‑term improvement planning, working within clear frameworks while collaborating across sectors. Excellent communication and relationship‑building skills are essential to share findings, influence practice, and drive continuous improvement. The role requires attention to detail, resilience, and the ability to interpret data to inform decisions.
Accountabilities
* Coordinate quality‑improvement plans (QIPs) and ensure accurate tracking and impact to support learner outcomes.
* Collate and analyse learner feedback, performance data, and observation outcomes to identify trends and drive improvement.
* Provide high‑quality evidence and analytical insight to strengthen self‑assessment reporting (SAR) and ensure regulatory compliance.
* Facilitate quality reviews, audits and deep dives to identify best practice and prioritise improvement areas.
* Support sector and service teams to develop, implement and monitor action plans addressing improvement priorities and delivering tangible benefits for learners.
* Assist sector teams in meeting external quality assurance requirements with awarding organisations, strengthening compliance and consistency of delivery.
* Produce reports and dashboards that evidence the impact and effectiveness of improvement activities to inform future planning.
* Contribute to workforce development by sharing insights and best practice across teams.
* Work closely with Digital, Learning Support and Sector Leads to ensure alignment with Ofsted EIF 2025 and funding regulations.
* Meet specific individual and shared objectives defined annually within the performance‑management framework.
The Experience You Will Bring
* Educated to RQF Level 4 or above with a qualification in education or quality, and ideally formally evidence training in performance management or data analysis.
* Evidence of CPD and expert knowledge in quality improvement, curriculum development or educational compliance.
* Proven experience in coordinating quality assurance or improvement activities.
* Strong analytical and reporting skills with attention to detail and ability to present findings clearly.
* Understanding of current Ofsted Education Inspection Framework (EIF) and national funding compliance frameworks.
* Excellent communication, collaboration and influencing skills with the ability to build effective relationships.
* Commitment to safeguarding, inclusion and continuous professional development.
Equal Opportunities and Accessibility
Essex County Council is proud to be a Disability Confident Leader. We commit to interview all disabled applicants that meet the minimum requirements under our Job Interview Scheme, and welcome reasonable adjustments during the process. We also commit to interview all veterans and care leavers who meet the minimum requirements of the role.
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