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Multi-Site Service Manager – Supported Living (Autism & Complex Needs), norwich
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Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Our client is a specialist provider of support services for adults with Autism and complex needs. They empower individuals to live independently, with dignity and purpose, while providing high-quality, person-centred care.
Our client is currently seeking an experienced Multi-Site Service Manager to oversee three supported living services in Wembley. All services are located on the same street and are supported by a dedicated Deputy Manager in each location.
This is an exciting opportunity for a strong leader who is passionate about supporting individuals with Autism and who thrives in a fast-paced, values-driven environment.
Key Responsibilities
* Lead and manage three established Supported Living services nearby
* Supervise and support Deputy Managers and front-line staff
* Ensure delivery of high-quality care tailored to individual needs
* Promote independence and quality of life for residents
* Manage staff performance, development, and training
* Work collaboratively with the Operations Lead to continuously improve service delivery
* Handle incidents of challenging behaviour with a calm, professional, and resilient approach
* NVQ Level 5 in Health and Social Care (or equivalent)
* Minimum 2 years’ experience managing a residential or supported living service
* At least 2 years of experience supporting individuals with Autism
* Proven experience managing behaviours that challenge
* Manual UK Driving Licence (essential for occasional use of the house vehicle)
* Degree in Psychology or a related field
* Performance-related bonuses
* Flexible working hours (including day, night, and weekend shifts)
* Casual dress code
* Employee referral programme
* Supportive, collaborative working environment
Schedule
* 8-hour shifts
* Weekend and night shift availability
* Overtime opportunities
Experience:
* Autism Support: 2 years (required)
* Service Management: 2 years (required)
Licence/Certification:
* UK Driving Licence (Manual) (required)
* NVQ level 5 in Health & Social Care (or equivalent) or above (required)
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