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Service delivery support administration assistant

Exeter
Temporary
Devon & Somerset Fire & Rescue Service
Administration
Posted: 22 August
Offer description

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As our Administration Assistant, you will provide the full range of consistent administration duties and business support to ensure continued resilience, efficiency, and effectiveness of the Service Delivery Support Teams.

Find out more:

Key responsibilities of the Administration Assistant:

1. Undertaking a range of duties commensurate with an administration assistant role to support the services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment
2. Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams
3. Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the service, as required
4. Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner
5. Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support
6. Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Word documents, PowerPoint and other MS Office applications
7. Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training
8. Supporting in the provision of departmental resource requirements (e.g stationery, cameras, PPE, and detectors) and scrap cars - maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets
9. Undertaking the financial administration processes for Service Delivery departments, including, Procurement Card use and reconciliation.
10. Supporting the monitoring and completion of team specific Annual Returns including inventories
11. Liaising with relevant stakeholders, both internal and external
12. Being responsible for the reporting of property defects
13. Supporting and providing training where required to new and temporary members of support staff.
14. Carrying out duties at the main place of work and/ or other locations as required

Closing date: 2359hrs Sunday 7 September 2025

If you feel you have the skills and experience to become our Service Delivery Support Administration Assistant please click 'apply' today, we would love to hear from you.

You must be eligible to work in the UK.

As the role is based at Exeter Airport there will be a requirement for the successful candidate to hold a valid driving licence. The reason for this being that you will be required to escort visitors and staff across the airfield to reach our Training Academy building.

Our Identity

You will be required to complete an application form and submit a document to show how you meet the following essential criteria taken from the Job Description and Person Specification.

15. An ability to effectively work on own initiative, as well as a member of a busy team.
16. Customer orientated approach
17. Flexible and adaptable approach
18. Proven ability and an understanding of the need to maintain confidentiality.
19. Proven administration and time management skills
20. Knowledge of office systems and procedures.

To help you complete this part of the application form please find attached below the word document “Service Delivery Support Administration Assistant essential criteria for application”. Please download this document and complete it with your evidence in relation to the above criteria. You can then upload this where requested when completing your application form.

Please note that the evidence you upload to your application should not exceed 2000 words in total.

Evidence submitted in relation to the essential criteria above will be used to shortlist any applications received.

Our values

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy.

Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and reprimands.

Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, and as such any positive disclosures will incorporate a reasonable and proportionate response.

As a Service and as individuals:

21. We are proud to help
22. We are honest
23. We are respectful
24. We are working together

Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.

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