Balance Care is delighted to offer an exciting opportunity for an experienced professional to join our team as a full‑time Deputy Manager. This is a fantastic chance to play a key role in supporting high‑quality care and contributing to the continued success of our service.
As a Deputy Manager, you will:
* Lead and support colleagues – playing an active role in guiding the team to deliver safe, consistent, and high‑quality services.
* Develop your understanding of external regulators – including CQC and local authority standards – and gain experience in demonstrating compliance, quality assurance, and continuous improvement in practice.
* Champion person‑centred care – ensuring that the people we support remain at the centre of everything we do, with care that reflects their individuality, choices, and aspirations.
* Take responsibility for office‑based leadership tasks – including scheduling, reporting, compliance checks, and communication with families, professionals, and stakeholders.
* Strengthen personal and professional skills – such as resilience, adaptability, effective decision‑making, and clear communication under pressure.
* Build strong foundations for future career progression – gaining the knowledge, insight, and leadership experience that could support a permanent move into management in the future.
This is a fantastic chance to step up, challenge yourself, and make a meaningful impact – both within Balance Care and for the people we support. By taking on this role, you gain invaluable development experience that will shape your future career.
About the Role
Contract: Full‑time
Hours: 40‑hours’ per week
Schedule: Monday to Friday (office‑based – with travel across the North West)
Location: The Base, Dallam Lane, Warrington, WA2 7NG
This position plays a key part in maintaining effective service delivery, providing guidance to our teams, and ensuring the people we support receive person‑centred care of the highest standard.
Key Responsibilities
As a Deputy Manager, you will:
* Oversee the day‑to‑day coordination of existing packages of care, ensuring continuity and consistency.
* Provide support, supervision, and guidance to colleagues within your team.
* Work closely with service users, families, and external professionals to maintain excellent standards of care.
* Manage office‑based administrative tasks including scheduling, reporting, and compliance monitoring.
* Contribute to service improvements and uphold Balance Care’s values and quality standards.
What’s in it for you?
* Skill‑building – You’ll have the opportunity to develop and strengthen your leadership, organisational, and management skills. This will include supporting colleagues, managing priorities, and taking ownership of service delivery. You’ll also gain confidence in handling office‑based responsibilities such as scheduling, reporting, and liaising with external professionals.
* Future opportunities – The knowledge and experience you’ll gain will be valuable not just during this maternity cover, but also in shaping your longer‑term career. This role can act as a stepping stone for those who may wish to move into permanent leadership or management positions within Balance Care in the future.
* Supportive environment – You won’t be doing this alone. Throughout the placement, you will work closely with the Head of Operations, Operations Director and Office Manager who will provide guidance, mentoring, and constructive feedback. This support network will help you succeed in the role while ensuring you feel confident and supported in your development journey.
* Personal growth – Beyond professional skills, you will also develop resilience, adaptability, and decision‑making confidence. These are transferable skills that will benefit you on your journey with Balance Care.
Who We’re Looking For
We are seeking a motivated and enthusiastic colleague who:
* Has experience in a coordination or supervisory capacity (formal or informal).
* Demonstrates strong organisational and communication skills.
* Can confidently support and lead others.
* Is adaptable and able to manage competing priorities.
* Shares our commitment to providing excellent, person‑centred care.
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