Job Description
Escape Recruitment Services are recruiting for an established global manufacturing business in Stirling. We have an excellent opportunity for a fluent French-speaking Sales Administrator to join the business on a full time, permanent basis.
This role will be based in the office in Stirling 3 days per week and remote 2 days from home.
Based within a small, busy, and supportive sales support team, you will provide administration support to the external sales team, whilst delivering high levels of service to customers, with a particular focus on the French market.
What You'll Be Doing:
* Assist customers with general queries
* Prepare customer sales quotations
* Liaise with internal teams to gather information required for customer quotes and orders
* Process sales orders through the ERP system
* Track sales order progression through the supply chain
* Resolve any sales order issues
* Raise despatch paperwork
* Liaise with hauliers and customers to ensure timely deliveries and resolve logistics queries
* Provide administration support to the external sales team
* Raise credit notes and purchase orders
* Maintain accurate pricing records, quotes and customer files
* Generate reports on sales activity, customer accounts, and product movement
What We're Looking For:
* Fluent French and English language skills, ideally to business level
* Excellent communication skills, able to communicate to internal and external customers
* This role is open to experienced administrators as well as recent graduates looking to build a career in international sales support
* Strong attention to detail and accuracy
* Able to prioritise and problem solve
* Confident IT skills including MS Office and ideally CRM/ERP systems
* Flexible, "can do", collaborative attitude with a team-oriented approach
If you're looking to build a long-term career in a global business and use your French language skills in a dynamic, customer-focused role, we'd love to hear from you.