Farringdon hybrid working available We are seeking a detail-oriented and proactive Asset Support Officer to join our Asset Information team. This role is essential in ensuring the integrity, accuracy, and completeness of data within our Asset Management System (AMS). You will support data quality, governance, and integration workstreams, while responding to asset information enquiries and requests across multiple channels. In this role you will: Manage and update asset data in the AMS, ensuring accuracy, compliance, and accessibility Support cleansing, validation, and reconciliation of asset data Investigate and respond promptly to asset information enquiries Carry out regular audits and data checks, supporting issue resolution and process improvement Collaborate and support colleagues with planned programming and stock condition activities Oversee the onboarding of new asset data from developments and acquisitions, ensuring key data is populated in the Asset Management System accurately Produce clear reports and dashboards to support regulatory compliance (Decent Homes, HHSRS, SDR) Contribute and support system upgrades and testing activities Use data to identify trends and drive continuous improvement Maintain procedures, policies, and training materials, taking on additional tasks as and when required. The role will be based in our Farringdon office and offers hybrid working arrangements of a minimum of 2 days per week in the office. Some occasional travel to our main offices may be required from time to time. What youll need: Experience managing large datasets, including extraction, manipulation, and analysis Advanced Microsoft Excel skills Working knowledge of Power BI and SQL (desirable) Knowledge of asset management in social housing or a regulated sector Familiarity with asset management systems, data auditing, and quality techniques (e.g. Apex, PIMSS, Keystone or similar) Experience with automation tools (desirable) Excellent verbal, written, and interpersonal communication skills Proactive, collaborative, and able to work independently In your supporting statement, it is important that you address how you meet each of the above eight criteria providing real examples. Closing date: Sunday 18 th January 2026 at 23.59pm. Shortlisting date:week commencing 19 th January 2026. Interview date:in-person interviews week commencing 26 th January 2026. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About us At Southern Housing, our residents are at the heartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.