About IQ-EQ
We’re a leading Investor Services group offering end‑to‑end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration exceeding US$750 billion. We work with 13 of the world’s top‑15 private equity firms.
Our services are underpinned by a group‑wide commitment to ESG and best‑in‑class technology, including a global data platform and innovative proprietary tools supported by in‑house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
Job Description
Role: Global Payments Team Member – Authorise and process payment transactions, ensuring accuracy and deadlines. Support operational controls, risk mitigation, and continuous improvement initiatives. Communicate across Workflow, Client Services, and global teams. Require strong attention to detail, ability to work under pressure, and a collaborative mindset.
What You Will Do
* Authorize payment transactions accurately and within assigned deadlines, reviewing payment packs thoroughly and maintaining clear communication with the Workflow Manager regarding progress or issues.
* Manage reconciliations and confirmations with relevant signatories, ensuring all associated payment administration is completed to required standards.
* Manage your assigned workload effectively, responding to queries in a timely manner, conducting detailed investigations where required, and supporting Level 2 Workflow Management and Level 4 cover during peak periods.
* Maintain accurate reporting by inputting daily payment statistics, assisting in error reporting, identifying operational risks, and proposing appropriate remedial actions within required timeframes.
* Support the wider team by providing training and guidance to junior members, assisting with system updates (including Investran), driving process improvements, and contributing to team and departmental projects.
What We Offer
* Comprehensive remuneration: Motivating financial packages based upon market rates for your role and proportionate to your qualifications, level of experience and skills profile.
* Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP.
* Annual leave: All employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave.
* Flexible working: We recognise the value of working flexibly and are keen to ensure all employees enjoy an excellent work‑life blend. Flexible working arrangements are available.
* Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.
Qualifications
* Experience working in a deadline‑driven operational environment with strict delivery timeframes.
* Experience coaching or supervising junior team members and contributing to team development.
* Strong organisational, prioritisation and interpersonal skills, with excellent communication capability.
* Strong proficiency in Microsoft Office, particularly Excel and Word; advanced Excel skills considered advantageous.
* Excellent attention to detail, strong team ethic, positive attitude under pressure, and ideally experience within accounts payable or bank payments processing.
Additional Information
Sustainability is integral to our strategy and operations. We build and maintain long‑term relationships with all stakeholders, striving to reduce our impact on the natural environment. We are committed to fostering an inclusive, equitable and diverse culture led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing employees’ careers. We support hybrid working to provide balance and flexibility while remaining connected to colleagues. We empower employees across 5,800+ individuals from 94 nationalities, across 25 countries, to achieve their potential.
Through IQ‑EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
For further information and to apply, visit our website.
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