Location:Remote
Salary:£35,000 - 40,000 (DOE)
Contract Type:Permanent - Full time (36.5 hours per week)
We are looking for a Junior Salesforce Administrator to join our growing Sales Optimisation team, and support with the day-to-day operation, maintenance, and improvement of the Salesforce platform.
This role will report into our Head of Sales Optimisation and assist in ensuring high-quality data governance, delivering responsive support to users, maintaining data integrity, and performing minor system configurations.
Role Responsibilities
. Provide first-line support to Salesforce users, resolving tickets and queries in a timely manner
. Assist with user onboarding and training to ensure efficient and effective use of Salesforce
. Support the marketing team to optimise the use of the system and data
. Create and maintain user documentation, guides, and FAQs
. Complete regular data import and update activities
. Implement and monitor data entry standards and best practices
. Work closely with stakeholders to gather feedback and suggest enhancements to Salesforce processes
. Assist in documenting business requirements and contributing to ongoing CRM improvements
· Adhere to all internal information security policies, GDPR legislation and Data Protection policies
. Regularly review own performance and maintain own CPD record
·Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact with
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