Hilltop Lodge Nursing Home is a warm and welcoming home, and we are currently looking for a friendly and organised Administrator / Receptionist to join our team. This is a lovely opportunity for someone who enjoys working with people, being part of a supportive team, and playing an important role in the smooth day-to-day running of the Home. You will work closely with the Management Team and wider staff, helping to create a positive and professional environment for residents, families, and visitors. Previous experience in healthcare is not required — what matters most is a professional approach, strong administrative skills, and a warm, approachable personality. Salary & Hours * £13 - £13.50 per hour negotiable depending on experience * Enchanced Overtime Rate Bonus * 30hrs a week, with flexibity for start and finish times About the Role * Providing administrative support to the Management Team * Managing reception duties and welcoming visitors * Handling phone calls, emails, and general enquiries * Maintaining accurate records and documentation * Working as part of a supportive team to ensure the Home runs smoothly * Some weekend work may be required What We’re Looking For * Strong organisational and administrative skills * Confident using Microsoft Office and computer systems * Excellent written and verbal communication * Friendly, professional, and approachable manner * Reliable and able to manage multiple tasks Benefits * Opportunity to gain further qualifications, including NVQ Level 5 in Team Leadership * Free onsite parking * Bonus schemes, including E-Learning and Refer-a-Friend bonuses * Supportive and welcoming working environment