About the role
As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food, ensuring it is ethically sourced and recommending recipes to customers. You'll bring our ethos - passionate Partners serving food lovers - to life.
You will use your enthusiasm and friendliness to build lasting relationships with customers, positively influencing their impression of the Waitrose brand and encouraging loyalty. Additionally, you'll help maximize sales and profit.
Key Responsibilities
1. Ensure the highest presentation and hygiene standards at your food counter.
2. Manage stock levels to ensure popular products are available.
3. Handle open food carefully, following all health & safety protocols to reduce wastage.
4. Stay informed about new products and understand Waitrose's food values, such as animal welfare.
5. Support the wider team with general shopkeeping tasks when needed.
Essential skills/experience
* Effective communication skills for teamwork and customer interaction.
Desirable skills/experience
* Experience in a customer-facing role.
* Experience in catering or hospitality.
* Interest in food and drink trends.
* Flexible approach to support the branch.
About The Partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, innovating, and diversifying while maintaining our values of price, quality, and service.
As Partners, we share ownership and responsibility, contributing to our success through collaboration, kindness, and respect. We foster an inclusive environment where everyone can thrive and grow both individually and collectively.
As Partners, we make a difference. We all own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks, with information provided during recruitment.
* Apply promptly as vacancies may close early due to high interest.
* We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
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