Graduate: Client Engagement Administrator
📍 Location: Either Cardiff, Newport or Merthyr Office (Optional)
🕒 Hours: Full-time
Make a Difference Every Day
Are you an organised, people-focused professional with a passion for supporting others? We're looking for a Graduate Client Engagement Administrator to provide vital administrative support and ensure the smooth day-to-day running of our office.
This role is at the heart of client support and engagement - you'll often be the first point of contact, helping us create a welcoming and supportive environment for all who reach out to us.
What You'll Be Doing
In this varied and rewarding role, you'll:
✨ Support Clients - act as the first point of contact, providing a welcoming and non-judgemental reception (in-person, by phone, or online).
✨ Coordinate Appointments - schedule client sessions, manage timetables, and liaise with counsellors, volunteers, and service users.
✨ Keep Things Running Smoothly - handle incoming enquiries, organise correspondence, maintain records, and manage office supplies.
✨ Ensure Quality - complete routine checks, support health & safety processes, and keep our operations efficient and professional.
✨ Provide Essential Admin Support - from word processing and filing to photocopying and maintaining accurate digital and paper records.
What We're Looking For
We'd love to hear from you if you are:
✔️ Friendly, approachable, and able to put clients at ease
✔️ Organised and efficient, with strong admin and IT skills
✔️ Confident managing busy schedules and competing priorities
✔️ A clear communicator, both in person and over the phone
✔️ Keen to work in a supportive environment where every day makes a difference
Why Work With Us?
1. 💼 A role where you truly make a difference in people's lives
2. 🌍 Supportive and welcoming team environment
3. 📈 Opportunities to develop your skills and career
4. 🤝 The chance to be part of meaningful, client-focused work
How to Apply
If you're looking for a rewarding role where your organisational skills and people-first approach will have a real impact, we'd love to hear from you.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.