What's in it for you The additional Benefits of being part of the BEST team! 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery) 20% discount on F&F Clothing 10% discount at Tesco Café 10% Booker discount Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals 25% discount at selected Burger King restaurants Contributory Pension. 1 year life assurance for all colleagues; or 3 years if you join the pension scheme Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan. An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme About the role We are currently recruiting a Transport Shift Manager to join our Transport team in Hoddesdon. The objective of the role is to ensure that our large, fast-moving Transport operation runs smoothly and efficiently, by achieving optimum service levels across all contracts whilst working to specific KPIs. You will be responsible for Daily management of health, safety and colleague wellbeing Follow Company Health and Safety polices & investigate and report accidents/incidents whilst on shift Lead and develop a team of Assistant Shift Managers and Drivers Lead a busy shift ensuring operational compliance and customer satisfaction Achieve department KPI's set by the business Problem solving, overcoming obstacles that arise during the shift Maintain professionalism, and promote a positive and respectful working culture when interacting with colleagues and business departments Ensure all colleagues follow Company policies and procedures to ensure compliance Ensure all legal compliance is adhered to Monitor and control finances within the department Drive business standards, ensuring headcount achieves customer demands and deliver on objectives set by the business Be familiar with all aspects of legislation relating to commercial vehicles including tachograph and Driver's hours regulations Deputise for Transport Manager as and when required Analyse systems and data to effectively to determine root causes Monitor depot temperature control system You will need CPC qualification Tachomaster and Microlise experience Office and administrative experience at management level A high degree of confidentiality, accuracy & effective communication The ability to lead an effective team Have the technical capability around systems and process flows Intermediate level of all Microsoft packages Ability to build effective relationships within & across departments High level of problem solving