NO AGENCIES PLEASE
Hours: 8am to 5pm Monday to Friday
About us
We are an award winning 3PL operating in Central Bedfordshire for over 50 years. As a robust, fast growing family business, we now have almost 200 employees working across our 5 warehousing sites and Distribution Centre. We offer a competitive salary, excellent employee benefits and continuously invest in our workforce.
The role of the warehouse administrator is to support the contract supervisor/s, general operational team and contract supervisor/s with all aspects of administration within the daily running of the warehouse.
* Generally responsible for preparing and monitoring all documentation to process inventory and supplies by receiving, storing, and delivering goods
* To understand, orchestrate and manage all areas of administration throughout the operation (goods in, goods out, inventory control)
* Ensure compliance with all legislation for Health & Safety and company housekeeping standards
Major duties & responsibilities:
* Administration of orders, stock control, goods in and all supporting documentation
* Update & monitor non-conformances
* Inform internal and external customers about any changes with inventory and orders
* Maintain filing records daily and archiving monthly
* Undertaking general administrative duties such as filing, photocopying, stationary orders
* Assist operational team process customer returns
* Deal and respond to emails and calls in a timely manner
* Assist the Site Manager with administrative paperwork and WMS investigations
* Produce and provide KPI reports for customers and senior management
* Liaise with transport to coordinate customer deliveries
* Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving, and ensuring quality of products
* Interact with customers to resolve problems or answer questions.
* Maintain records, utilise specialised reports, and document relevant information to calculate warehouse reports
* Ensure housekeeping standards are kept at a high level, including the overall site appearance
* Having a clear understanding of the costs within the operation and the further development of profitability by Client
* Comply fully with Health and Safety and other legislative obligations within the warehouse to minimise risks wherever possible
* Contribute towards the warehouse strategic plan, to implement and develop Continuous Improvement Plans and Lean/6s initiatives to processes these policies and implement where applicable
* Must have a hands-on approach, to help the team when required in the warehouse, interaction will involve labelling, taking photos and possible wrapping and banding
* Any other duties considered necessary to fulfil the role
What we are looking for...
Profile
* A proven history and ability to work with customer constraints, meet tight deadlines, and managing operational needs
* Ability to retrieve, analyse, and input data
* Hands-on dedication to staff training and championing new ideas
* Excellent interpersonal and communication abilities
* Strong organisational and time management skills
* Ability to work with others
* Ability to build and maintain good working relationships with all customers, ensuring they receive the best possible service at all times
* A positive 'can do' attitude and flexible in their approach to work
* A logical approach to problem solving
Technical competencies:
* Previous administrative experience is essential
* Previous warehouse experience is desirable
* Strong organisational skills
* Strong computer literacy, including knowledge of WMS systems
* Good working knowledge of warehouse / transport procedures
* Strong knowledge of Microsoft Office packages
* Accepts additional challenges and responsibilities
* Ability to adapt and learn new IT software
* ADR awareness is an advantage but is not essential as training would be given
* Any experience of PPT or MHE is advantageous
Behavioural competencies:
* Ability to communicate at all levels and build strong, positive relationships
* Drives self and the team to exceed goals
* Shares information frequently and systematically to support people and business results
* Strong ability to implement changes as well as lead others to have a positive response to change
* Encourages innovation and progressive ways in the workplace
* Proactively seeks out opportunities to gain new knowledge and skills
* Team Player but also ability to work on their own initiative
* Confident and professional manner
* Willing to step in and help other areas as required.
This job description is provided as a guide to the main duties and responsibilities of the role. The employee is required to undertake such other duties as may be reasonably required.
Benefits:
* Holiday: 23 + bank holidays
* Pension: 4% EE and 4% ER following probation
* 3 x Basic Life assurance
* Health Cash Plan inclusive of EAP
Job Type: Full-time
Pay: £28,528.24 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* Life insurance
* On-site parking
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 31/08/2025
Reference ID: Warehouse Administrator