This is a great opportunity for a current area manager or contracts/operations manager with a background in commercial gas or LPG to work for a great company and take that next step in their career.
Role & Responsibilities
* To deliver excellence in business performance across the region, whilst driving customer service improvements, operational efficiency/effectiveness, safety and continuous improvement in everything we do.
* To develop a high-performing regional operations team that operates to the highest possible standard and strives for a 'right first time' approach.
* To lead a matrix of operations and support teams to ensure our proposition to our customers within region is the number 1 in the market.
* Ensuring the safety of colleagues, customers and the wider public by driving HSE compliance, process safety and the Safety Culture in adherence with COMAH regulations where required.
* Leadership and engagement of the regional operations team, including direct management and development of Site Managers.
* Responsible for all customer service matters in region.
* Engagement and partnering with sales colleagues to support profitable volume growth and market development.
* Accountable for operational cost and capital budget expenditure within set targets.
* Leading and developing continuous improvements in efficiency and cost control within the region.
* Successful implementation of safety and operational improvement programmes within region.
* Cylinder metal management within region, including stock allocation and distribution across the Flogas and dealer networks to optimise stock levels and drive sales.
* Ensure effective transport management within the region, including compliance with company and legislative rules in relation to vehicle maintenance and driver management.
Essential
* Experience of multi-site distributed operations
* Proven leadership capability, delivering results through others
* Emotionally intelligent with a capability to build engaged and effective teams
* Proven track record of driving continuous operational improvements and efficiencies
* Track record of delivering change effectively and efficiently
* Strategic but comfortable with a detailed approach where required
* Customer focused with experience of developing operational capability in line with customer service needs.
* Proven experience leading through change and transformation, developing a high-performance culture
* Excellent communication and influencing skills across all levels of an organisation
* High level of IT literacy
* Excellent stakeholder management skills
* Proactive, self-starter
* Comfortable with pace, fluidity and a degree of ambiguity
* Ability to work with a high degree of autonomy - setting strategies and seeing them through to execution
* Leadership behaviours aligned to the organisational values (safety, integrity, partnership, excellence)
Desirable
* Knowledge of the LPG industry
* Experience of managing in a process safety environment - Experience of COMAH regulations
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