Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio.
This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience across 300400+ homes.
Were looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale.
Key Responsibilities As Property Management Team Leader, you will:
1. Lead, coach, and develop a high-performing property and resident services team
2. Oversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works
3. Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met
4. Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutions
5. Carry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained
6. Ensure full compliance with social housing legislation, tenancy regulations, and hou...