Guest Service Assistant (Food & Beverage)
8 hours per week over 5 days
£12.21 per hour
JOIN US
At Hilton, It Matters Where You Stay, but The Stay is
only one side of the story.
The possibilities are endless with a career at Hilton. Come
for the job, thrive in your career, and enjoy the journey of Making the Stay .
As a global hospitality company with 22 world-class brands
in 126 countries and territories, comprising more than 7,000 properties with
one million rooms, we know it takes hundreds of jobs to create unforgettable
experiences for our guests – and behind every job, there’s an extraordinary
person working to make each Stay magical.
OUR HOTEL
Located in the city centre, with easy access to major road
links and ten minutes’ drive from Meadowhall shopping centre and O2 Arena. The
hotel comprises of 142 bedrooms, 3 meeting rooms, bar & restaurant, fitness
centre and offers a free hot breakfast.
OUR BENEFITS
You will have access to a benefits package we believe truly
works for our people
* Discounted
hotel room rates for you and your friends & family
* 50%
Discount on food & drink whilst on duty
* Hilton
Learning & Development platform for all training requirements
* 50%
F&B discount at Hilton hotels when staying on Team Member Rates
* Incentive
schemes
* Access to WeCare app – a solution
designed to support your mental, physical, social and financial wellbeing,
providing access to 24/7 UK-based online GP appointments, mental health
counselling, a get fit programme, legal and financial guidance plus much more
And much more!
A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT (FOOD
& BEVERAGE) AT OUR HOTEL
What you'll be doing...
· Be
the friendly face that welcomes guests, making their first impression
unforgettable.
· Preparing
simple meals and drinks ensuring the highest standards of food hygiene are
maintained at all times
· Identifying
potential sales leads
· Manage
daily tasks like cleaning, food preparation and compliance checks with
efficiency, staying cool under pressure.
· Go
the extra mile for special requests, adding that extra touch to make guests’
stays memorable.
WHAT WE NEED FROM YOU
· A
welcoming personality who loves connecting with people and making their day
brighter.
· Strong
communication skills, comfortable chatting with guests and coordinating with
team members.
· Sharp
attention to detail, especially when it comes to handling guest needs and
reservations.
· A
problem-solver who can think on their feet, handling any situation with a
positive attitude.
· Team
spirit, ready to jump in wherever needed to keep things flowing smoothly.
· High
energy and adaptability, thriving in a fast-paced environment where no two days
are the same.
If this sounds like the job for you please get in touch!