We are seeking compassionate, flexible, and reliable Bank Support Workers to join our team across 4 services in Caerphilly and Newport, a driving licence and access to a vehicle is essential. This is a fantastic opportunity for individuals who are looking for flexible working arrangements while making a meaningful impact on people’s lives. The hours can vary including 12 hour shifts, evening shifts, waking nights and sleep in shifts which will include some weekends. A full 8 day induction will need to be completed prior to picking up shifts.
Please note a full 8 day induction will need to be completed prior to picking up shifts.
As a Bank Support Worker, you’ll provide essential support to adults with a range of needs, including learning disabilities. You’ll be supporting individuals in supported living settings. You’ll be working closely with individuals to provide person-centred care, empowering them to build daily living skills, maintain routines, and take part in meaningful activities within the community.
Key Responsibilities:
* Attending appointments and social activities
* Daily living tasks such as cooking, shopping, and cleaning
* Managing their mental health and well-being
* Developing confidence, independence, and life skills
* Safeguard the health, wellbeing, and rights of the people we support
* Work flexibly across various services in Caerphilly and Newport, sometimes at short notice
What We’re Looking For:
* Experience supporting people with learning disabilities or mental health needs
* Empathy, patience, and a commitment to person-centred care
* A proactive approach and the ability to work independently and as part of a team
* A valid driving licence and access to a car
* Ability to work flexible hours, including evenings, weekends, and sleep-ins (where required)
What We Offer:
* Full induction, training, and ongoing support
* Opportunities for career development and qualifications
* A friendly, supportive working environment Rates of pay are £12.82 per hour, Waking night £13.32 (11pm – 7am) mileage payable at HMRC rate
This is a bank role with no fixed hours. You’ll be contacted when shifts become available and have the option to accept or decline based on your availability. All offers of employment are subject to an enhanced DBS check and satisfactory references.
Complete your details and attach your CV and an optional Covering Letter. Unfortunately, if you are not contacted within 5 working days of your application, it does mean that you have not been shortlisted on this occasion.
* Yes
* No
We regret that we cannot accept applications from applicants who are not UK residents.
* Have you been employed by a UK organisation before?
o Yes
o No
* Are you currently employed by Iris Care Group?
o Yes
o No
* Is there current disciplinary action in force against you?
o Yes
o No
* Have you had more than 4 instances of absence in the last 12 months?
o Yes
o No
We regret that we cannot accept applications from applicants who have not been employed by a UK organisation before.
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Testimonial snippets
“There’s nothing better than watching someone's mental health and independence improve under your care.”
Support Worker
“As a newly qualified nurse I’ve been supported really, really well by my manager and progressed to senior staff nurse within a year of qualifying...”
Staff Nurse
“I have loved every minute of being at Pinetree Court. I feel as though I have become part of a great team and that I have been accepted as part of the family by both staff and service users…”
Staff Nurse
“I have been working here full-time for more than 8 years. The Senior Management care about the individuals in their service and ensure standards are audited regularly to ensure optimum care levels are provided...”
Senior Staff Nurse
Talk to the Iris Care Group team
If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.
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