Vacancy InformationWe have a fantastic opportunity to join the team at Greggs in Kettering and really help to shape exciting and dynamic Warehouse FunctionWe can offer you:25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating dayManagement Bonus Scheme which is worth up to 10% of your salaryProfit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each yearPrivate Medical Insurance which is free for you and subsidised for your dependantsPermanent Health Insurance which is a replacement income schemeYou will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantagesDefined contribution management pension schemeDeath in service benefit which provides a lump-sum payment equal to 4 times your year’s salaryColleague discount, up to 50% off our own-produced productsShare save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profitsCareer progression and learning and developmentEmployee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeingPerks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offersCycle to Work schemeA company who cares about our communities; the environment and being a better business! Click here to read about The Greggs PledgeColleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one anotherAbout the roleThis is a full-time role, however flexibility in this will be consideredWe know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their roleThe base location for this role is Telford Way Ind Est, NN16 8PX What you'll doTaking responsibility for the implementation of the business plan for the future growth of the Distribution Centre.Overseeing the recruitment and development of the warehouse team to ensure efficient bulk deliveries to all radial sitesEnsuring goods are available to be despatched to the sites at the time required to meet service levelsActing as Site Super User for SAP and site contact for communications with system ownersLeading and acting as Champion for warehouse management systemsCreating and implementing rota patterns for 24-7 cover whilst maintaining service and budgetary controlReviewing internal customer interface and systems to identify actions to improve customer satisfactionDeveloping and maintaining set Key Performance Indicators and ensuring these are fully utilised to drive improvementLeading the weekly Warehouse site team meetings to identify areas to improve cost and customer service KPI performanceManaging the intake and despatch process to ensure continuous improvement.Managing MHE compliance for training to ensure all accidents and near misses are managed in line with company procedures.Ensuring that Health and Safety and Food Hygiene regulations and standards are adhered toEnsuring that Team training is carried out within company policy and legal complianceLeading the team with high visibility through regular meetings and coaching, promoting a culture of achievement and responsibility in line with the values,Carrying out PDR’s with direct reports, agreeing targets and objectives, conducting monthly 1 to 1’s and agreeing individual development plans to forge strong communication links within the department.Assisting the Logistics Manager in identifying and developing proactive warehouse approachesAbout youYou will fit right into this role if you:Are a strong team player, able to build good working relationships at all levelsCan demonstrate a proven ability to provide excellence in customer serviceHave experience of, and the ability to multi-task and work with multiple priorities calmly and at paceAre results focused with strong planning, prioritising and organisation skillsHave advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and TeamsAre self-motivated with the ability to work under pressure and using own initiativeHave strong analytical and problem-solving skills with experience of analysing information and issues to identify current and potential problems and develop and implement workable solutionsA good communicator, able to operate at all levels clearly and concisely with the proven ability to communicate complex data terminology so it is understood by the data owner and the businessAre supportive of an inclusive culture – recognising and valuing that difference is goodAbout GreggsHere at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.