LV Logistics have an exciting opportunity for a Transport coordinator to join the team! You will join us on a full time, permanent basis and in return will receive a competitive salary.
About us
We are a privately owned, global logistics company with a strong reputation for delivering reliable and efficient services to our customers. As a growing organisation, we pride ourselves on our commitment to excellence, teamwork, and continuous improvement.
Key responsibilities of our Transport coordinator:
* To assist in the management and smooth running of the network, dealing with the daily issues concerning customers, drivers and depots with a specific emphasis on customer needs and expectations.
* Assisting with Driver compliance, Vehicle servicing compliance & defects.
* Planning, co-ordinating and prioritising incoming orders for collection and delivery to ensure specified timings are met.
* Liaising between drivers, fellow network members, and external customers.
* Effectively dealing with any vehicle/driver scheduling issues.
* Plan available resource for collections and deliveries to maintain customer service expectations.
* Fully brief drivers regarding duties; including collection points, delivery points, pallet quantities, weights and any special instructions.
* Liaising, briefing and debriefing warehouse and administration teams.
* Providing daily operational KPI’s.
* Ensuring customer’s delivery needs are met.
* Effectively resolving any customer complaints / service failures.
What we are looking for in our Transport coordinator:
* Positive, enthusiastic, dedicated and able to fit into a busy and productive team.
* Good local geographical knowledge.
* Proficiency in Microsoft 365 - Excel, Word, Outlook, PowerPoint and internal systems.
* Excellent organisational and planning skills, with the ability to work in a pressurised environment.
* Ability to balance conflicting priorities with strong decision making
* Excellent customer service skills.
* Excellent written and oral communication skills.
* Be articulate and have meticulous attention to detail.
* Possess a strong team working ethic, with influencing and negotiating skills.
* Have the tenacity to succeed and the ability to grow in the role.
* Flexible regarding cover for holiday and sickness cover.
The role includes cover for night trunk despatch shift 9.30am-6pm, this will be required during holiday & sickness periods.
The successful candidate will be a member of a small team and report directly to the UPN Manager. This role is a full-time permanent position with a starting salary from £25k subject to experience. Typical hours are 9am to 5pm.
Why Join Us?
Competitive Salary & Benefits Package: We offer an attractive salary and benefits package, including:
* Performance bonuses
* 25 days annual leave + Bank holidays + your birthday off if it falls on a working day!
* Bike2Work Scheme
* Electric Car Salary Sacrifice Scheme
* Healthcare Plan
* Life assurance cover
* Wellbeing Package including discounted gym memberships, mental health support, GP anytime service.
* Occupational Sick pay
Please note, only successful candidates will be contacted.
If you feel you have the skills and experience to become our Transport coordinator, then please click ‘apply’ today – we’d love to hear from you