Job Summary
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in helping customers find the right products while ensuring a positive experience. Your ability to upsell and effectively communicate with customers will contribute to the overall success of our sales team.
Duties
* Assist customers in selecting products that meet their needs and preferences.
* Engage with customers to provide exceptional service and support throughout.
* Utilise upselling techniques to enhance sales opportunities while maintaining customer satisfaction.
* Handle customer inquiries via phone or in-person with professionalism and courtesy, demonstrating excellent phone etiquette.
* Collaborate with team members to achieve sales targets and maintain a cohesive work environment.
* Stay informed about product knowledge and promotions to effectively communicate benefits to customers.
Experience
* Previous experience in a retail or sales environment is preferred but not essential.
* Multilingual abilities, particularly in English and Spanish, are highly desirable to cater to a diverse customer base.
* Strong organisational skills with the ability to manage multiple tasks efficiently.
* A friendly demeanour with the ability to build rapport with customers quickly.
* Basic maths skills for handling transactions accurately.
We offer competitive compensation and ample opportunities for professional growth. If you're driven and passionate about delivering exceptional customer service, we invite you to apply.
Please submit your CV outlining relevant experience. Only qualified candidates will be contacted for initial interviews.
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Company events
Ability to commute/relocate:
* Coventry CV1: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person