3rdLineSupportEngineer
OutsideIR35Contract-£275perday
Anexcellentopportunityhasarisenforanexperienced3rdLineSupportEngineerinabusyITTeam.
KeyResponsibilities:
* Provide2ndand3rdlinetechnicalsupporttoclients,ensuringexceptionalservicelevels.
* Troubleshootandresolvecomplextechnicalissuesefficiently.
* Mentorandsupport1stand2ndlineengineerstobuildteamcapability.
* EnsureITsystemsandnetworksarecompliantwithrelevantpolicies.
* LeadITinfrastructureandnetworkinstallationprojectsfromdesigntocompletion.
* Provideinternalsystemsupportandstafftrainingwhererequired.
Skills&ExperienceRequired
* StrongknowledgeofWindowsServer,ActiveDirectory,andMicrosoftOperatingSystems.
* Experiencewithvirtualisationtechnologies(particularlyHyper-V).
* Proficiencywithcloudtechnologies,includingOffice365andAzure.
* Provenexperienceinserverandnetworkinstallations.
* AbilitytoactdecisivelyduringITincidentsandemergencies.
* Excellentcommunicationskills,bothverbalandwritten.
* Customer-focusedapproachwithaproactive,positiveattitude.
* Abletoworkbothindependentlyandaspartofateam,withstrongorganisationalskills.
AMRT1_UKTJ
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