Site services administrator

Site Services Administrator / Site Services Scheduler / Scheduler / Redditch / 5 Days in the Office / £25,000 to £28,000 / Permanent Job Title: Site Services Administrator (Onsite) Location: West Midlands Employment Type: Full-time Join a Company That Values Your Contribution We're working with a well-established company in the West Midlands that's looking to hire a Site Services Administrator to join their dynamic and growing Site Services team. This is a brilliant opportunity to build your career in a collaborative, forward-thinking environment. What We're Looking For: At least 2 years of experience booking and coordinating service or engineering visits in a technical or field services setting. Confident in handling customer enquiries by phone and email in a professional, friendly manner. Proven ability to coordinate effectively between customers, engineers, and internal teams. Comfortable using web-based systems for data entry, document uploads, and maintaining online accounts. What You'll Be Doing: Organise commissioning and rectification visits, liaising with customers and engineers. Maintain and update engineer diaries, adjusting for cancellations or last-minute changes. Respond to customer queries promptly and professionally. Collaborate with engineers to ensure all technical, site, and customer information is up to date. Monitor system faults, arrange rectification v...